brettlewis
Android Expert
This is not the HTC one. I received a case made by a company called Luxmo.
can you make your pictures a little smaller so they dont mess up the page?

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This is not the HTC one. I received a case made by a company called Luxmo.
Hello,
Thank you for your comments! We apologize for the confusion, there were a small amount of orders that went out yesterday. But we will receive more in the next few days and all orders will go out in the orders that they were received.
I believe our Customer Service was able to take care of you. They offered you the discount in addition to upgrade your shipping to FedEx 2nd Day. We showed that your order currently in processing and will go out as the inventory comes in. Again, we apologize for any inconvenience that this may have caused you.
Hello, like mentioned above, only a very small number of orders went out. If you would like, PM us your order number and we will be able to let you know more status on it!
Regards,
They cancelled the entire order. I was one of the first people to place it on preorder and evidentially they had the wrong price in the system. They had the combo as $29.95 instead of 49.95. I thought maybe it was a preorder special, but obviously it was a mistake. Instead of processing the order they just cancelled it without giving me any notification.
So now they are offering me to reorder it with a 10% discount, which is a discount they normally have going every day of the week. They also told me they haven't shipped any yet. But then i copied and pasted this thread to them and said thats bs, heres a guy who has one already. They tried to tell me maybe he was a reviewer, i once again informed them that was not the case and so the lady decided to transfer me to a supervisor. He argued with me and tried to lie to me several times as well.
Unfortunately for them i know better. I use the exact same shopping cart they do and have done so for the last 5 years. In fact i've had 4 stores running on volusion so i informed him once again he was lying to me. So after being disgusted with them and their customer service i am now reordering with a 20% discount. Which imo is next to nothing and certainly doesn't make this alright.
Being an online merchant myself for the last 10 years i know the proper channels to take to get this matter looked into. I might not have minded had they informed me of the mistake, but after flat out lying to me time after time, i'm abit upset to say the least.
This isn't the last they've heard of me, i will file a complaint and will see where it goes from there. I have never been involved in a case such as this as myself i would have honored the price even if it was a mistake, and have done so in the past on my websites whenever a problem such as this has arisen, which isn't very often due to me being a perfectionist.
Oh well, this is just another bad company with terrible customer service. They are a dime a dozen anymore. Their reseller ratings reflect it and i'm sure the bbb has recieved complaints as well. I'd recommend steering clear of them and only deal with amazon once they start carrying their products.
does the holster require the phone casing? I like my phone naked but still would like a clip holster like that. Right now I just use my old Blackberry curve holster from years ago, fits good but would rather one like above
Looks great! Thanks for the pics.
Hopefully mine will be here on Monday!
Seidio needs to look to a company like Zappos/6pm.com for customer service tips.
I will never order from a company that does not stand behind the prices reflected on their website. If they screw up they need to eat the loss.
mine is on the way also ,ship 27 delivery 6/2.
Thanks for the pics. What screen protector are you using?
Will you do a drop test video for us? Say 7 feet?
Preferably concrete.
Thanks!
Can the holster be used with the Verizon silicone case?
Sent from my phone using Tapatalk
Does the phone lie down weird when you lie it flat on its back because of the extra material under the camera lens? Thanks for the pics.
Could you take a picture of the top of the phone (the power button) with the case on, without the holster please?
I want to see what the configuration is up there.
Does it feel hard and plastic-like or soft and rubbery?
i.e. rub your finger nail on back - is it loud or quiet?
I am also wondering this. Does it wobble when laid down? I put my phone on a flat surface and type quite often so that would bug me if it wobbled from the groove channel from the camera. Was waiting to find this out before purchasing one. Also, have you tried to see if the phone with a silicone case from Verizon will fit inside the holster? Thanks!
Is that Black or Grey? I like this case but $30 is alittle steep. I'll wait till they're on sale at amazon.
Can you put the phone in the holster with the screen out to use with a homemade car dock thingy?
What a swell guy.
Yes he is! Not only did I just thank him, but I am giving him 5 kudos right now, * * * * *.
Do you happen to have the Model# of that case, I see alot of rubber cases, but it doesn't have the HTC logos you guys have.
Thanks!