Here's another email from a Verizon CSR.
Thank you for contacting our Verizon Wireless website. My name is A****n and I will be happy to answer your questions as you have labeled below. I see that you have a high interest in the Incredible device. Having a device with Android technology takes using your wireless phone to new heights. I have reviewed your account and provided you with details below.
I have listed your questions along with the answers below:
1. Will I be able to pre-order the Incredible online at 12:01 AM on Monday
the 19th?
Right now the Droid has the same price plan as the soon to be released incredible and i can get that phone with all the rebates for 99.00. I just hope I can do the same when i pre-order the incredible.
Answer- Droid Incredible by HTC will be available for pre-order online at
www.verizonwireless.com beginning on April 19; therefore, you should be able to log in online at 12:01 am to pre-order the device.
2. I'm told the price is $299.00 minus the $100.00 discount (paid in the form of a debit card) bringing the price down to $199.00.
Answer- Regretfully, I do not have the pricing for this device as I do not want to set an expectation that is not correct. The pricing will be available on April 19.
3. If I purchase online the online discount of $100.00 is taken automatically (no debit card) and it brings the price down to $199.00.?
Answer- If the phone has an online rebate, you will receive the online discount that applies provided you order online.
4. Since I have NE2 (plan expired in March) does that mean that I get to take the 100.00 off of that, which would bring the cost down to $99.00?
Answer- You do have the New Every Two, which gives you an additional credit of $100.00 off the two -year promotional price of the phone. You will also receive any online discounts that may apply if you order the device online.
5. When I sign into My Verizon do I just go to UPGRADE MY PHONE or is there somewhere else I have to go to pre-order and get all my discounts?
Answer- you may visit
www.verizonwireless.com to pre-order the phone. Since this phone will not be in the line up of new phones, you do not need to select Upgrade My Phone." The online department will process the order for you.