This is why the Connect will never be update. My e-mails to LG Cares. Beware long
When is the 4.0.4 update coming to this phone. The LS840 and VS840 equivalent to the MS840 both been updated to Ics Cream Sandwich. Why is the LG Connect 4G being left behind when it was the first of 840s to be released.
Please reply
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Whenever we get the information from Android/Google as to when we should expect the OS Update, then we can share this with you, but until then I'm afraid we cannot say without merely speculating.
Thank you for being an LG Customer and be blessed this New Year!
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Android OS Version 4.0 was released November 15, 2011, obviously LG got information from Android/Google because y'all updated the LS840 and VS840 to version 4.0.4 but the same variant MS840 has not yet. Lots of customers are complaining about poor battery life and slugging reaction with this phone, which an update could fix. If this phone has reach its end of life and won't receive anymore updates stop selling it.
"Hi! We just released a bit of code we thought this group might be interested in.
Over at our Android Open-Source Project git servers, the source code
for Android version 4.0 (Ice Cream Sandwich) is now available.
Here’s how to get it:Follow the instructions at
http://source.android.com/source/downloading.htmlCheck out the
‘ics-release’ branch:repo init -u
https://android.googlesource.com/platform/manifest -b android-4.0.1_r1
That’s it! However since this is a large push, please be aware that it
will take some time to complete. If you sync before it’s done, you’ll
get an incomplete copy that you won’t be able to use, so please wait
for us to give the all-clear before you sync.
This is actually the source code for version 4.0.1 of Android, which
is the specific version that will ship on the Galaxy Nexus, the first
Android 4.0 device. In the source tree, you will find a device build
target named “full_maguro” that you can use to build a system image
for Galaxy Nexus. Build configurations for other devices will come
later.
Unfortunately we still don’t have our Gerrit code review servers back
online. That remains our top priority though, and we hope to have them
back soon.
This release includes the full history of the Android source code
tree, which naturally includes all the source code for the Honeycomb
releases. However, since Honeycomb was a little incomplete, we want
everyone to focus on Ice Cream Sandwich. So, we haven’t created any
tags that correspond to the Honeycomb releases (even though the
changes are present in the history.)
JBQ, on behalf of the AOSP team."
–
Jean-Baptiste M. “JBQ” Queru
Software Engineer, Android Open-Source Project, Google.
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That's a very good question, unfortunately one that has no easy answer as the OS Updates come from Android and Google on down to LG and the Carriers.
Although we do manufacture your Handset, when the OS Updates are released is not up to LG I'm afraid.
That being said, I do understand your concern and frustration as LG also shares that with you to some extent, but we cannot force anyone's hand to move.
It will be released and made available when it is is really all I can tell you, and until then like LG you will have to be patient.
Until then, however, thank you for being an LG Customer, and be blessed this New Year!
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Metro PCS said they work closely with the manufacturers, I email you (LG) and you said as soon as google says it ok to update. I contact google they said it's up to the manufacturer to update their product. So who is lying?
By the way LG Lucid-VS840 and LG Viper 4G-LS840 both made by "LG Electronics" both been updated ICS 4.0.4. How hard is it to update your own product(LG Connect 4G-MS840), when you obviously update your other 840s. The LS840 and VS840 have over 7 hours of talk-time now when the MS840 barely has 4 hours. Why want you fix the battery drain with our phone.
------Reply to Your Inquiry-------
Everyone involved could keep ping ponging back and forth about who's responsible for the Update, or we all can simply wait until the Update becomes available, as I cannot tell you otherwise at this juncture I'm afraid.
The Battery drainage problem have you attempted any of the suggestions given in the Manual on page 19?
If this has failed you then you are always more than welcome to send the Battery into LG for Warranty Service anytime 24/7 by calling toll free at 1-800-243-0000.
Aside from this again you and LG are awaiting whomever is responsible for getting ICS 4.0 out.
Thank you for your email and your patience, and together we'll both enjoy ICS 4.0 when it is released.