markdoc
Android Expert
"OK Google" just stopped working. It's never been perfect and it has stopped working before. In the past, all I needed to do was reset the settings or retrain my phone and it worked again. This time I cannot get it to respond to my voice when re-training. In Google settings, under "OK Google detection"; "From Google App" is on, "From any screen" is off, "Personal results" is greyed out. Under "OK Google Voice Model", both "Retrain voice model" and "Delete voice model" are greyed out. When I turn on "From any app", it goes to the Start training screen. Then I tap "Get started" and it goes to "Let's train your phone". The screen has "Listening" with the blue circle turning. I can say "ok google" 20 times but it never leaves the first "Listening" and the blue circle never stops turning. I have shut of the phone and did a soft reset, neither helped. Within Google, when I tap the microphone, it hears what I say and transcribes it. Please help.