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PC not recognizing Phone

n0ct3m

Android Enthusiast
Suddenly my phone no longer shows up when I connect it to my pc via usb and set it to usb disk drive. Is there anything I can do to remedy this?
 
Suddenly my phone no longer shows up when I connect it to my pc via usb and set it to usb disk drive. Is there anything I can do to remedy this?

I'm having the same problem. Re-booting didn't seem to help. I have PDAnet installed, debugging is on. I hope I didn't mess up a setting somewhere. I'm trying Verizon tech support now and will post if I get it figured out. Ugh!
 
Don't forget about the obvious (something I do from time to time :o:D): check that the device is in "debugging mode," and also that your computer is not asleep, and both ends of the cable are connected :eek:, and failing still, reboot both phone and computer (first detaching the USB cable).
 
Yup, thanks Frisco. I'm definitely not immune to forgetting the obvious, but all that was addressed prior to and during the call to VZW.

The tech was very patient and truly seemed to want to help. I was on hold for a quite a while and then spoke to Joseph for a good half hour. We wound up doing a factory reset (this was on a spare, broken screen handset) and same thing, no USB option on the notification screen.

I decided maybe we should try another cable. Turns out I was using a Garmin GPS USB cable and when I switched to the one supplied with the phone, it worked!

I just tried it with the other phone and this cable worked fine too. No reset required. Ugh!

The Garmin cable has a little cylinder on it at the mini-USB end. Maybe there is a chip in there or something and it interferes with the phone, who knows, but it's working for me now.
 
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