got in contact with kyocera again and unfortunately this is what they said, "Thank you for contacting Kyocera Communications Inc. This email message is in regards your request to unlock the bootloader.
At this time we are sad to inform you that there are no plans from Kyocera Corporation to unlock the bootloader of any Kyocera devices.
And Just to let you know, the decision to lock the bootloader on our devices is not to cause discomfort to our customers, on the contrary is to avoid any harm to your device. Although Android its an open source Operating System, we want you to stick to the Android OS version specifically designed for the device since this is the version that has been fully tested and approved by Kyocera Corporation and the service provider as well.
In regards of your phone receiving the latest updates, you would have to get in touch with your service provider since they are the ones that push the updates Over The Air."
what can we do to get them to unlock the bootloader?
At this time we are sad to inform you that there are no plans from Kyocera Corporation to unlock the bootloader of any Kyocera devices.
And Just to let you know, the decision to lock the bootloader on our devices is not to cause discomfort to our customers, on the contrary is to avoid any harm to your device. Although Android its an open source Operating System, we want you to stick to the Android OS version specifically designed for the device since this is the version that has been fully tested and approved by Kyocera Corporation and the service provider as well.
In regards of your phone receiving the latest updates, you would have to get in touch with your service provider since they are the ones that push the updates Over The Air."
what can we do to get them to unlock the bootloader?