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Thanks Quboid. You seem to be the only one out of 10k members here that is willing to answer my questions. I really appreciate it.
I have looked into the information you have given me. It is making the situation clearer. I agree the Galaxy appears to be a better choice for my needs.
There is one thing that doesn't fit. One of my employees has a Blackberry Pearl 8120. She is able to use her phone wherever we travel. I am not sure if she can web browse, but she receives and makes calls and e-mails with no problem. Here are the specs for her phone:
GSM 850/900/1800/1900
Data GPRS/EDGE
I can't find anything about a UMTS frequency for this phone.
How is it possible for a USA phone from 2007 to function perfectly in the UK and OZ?
Thanks in advance for everyone's help with this.


Maybe alot of those 10K members are from the US and do not have a HERO ...


Expanding what I said before - the UK Hero uses 3G (in the form of UMTS) on frequencies 900 & 2100. Networks in the US don't use this, they use 850, 1700 & 1900. These are like radio stations, you need to be tuned in exactly and the UK Hero simply isn't in the US. To the best of my understanding, you will get 2G (so calls and texts are fine), probably EDGE, and Wifi and Bluetooth.
UMTS frequency bands - Wikipedia, the free encyclopedia
Jason Bourne's phone was probably also limited to 2G, although there are phones out there which give 3G on both sides of the Atlantic. The Samsung i7500 Galaxy, due out any day now in the UK, for example. That might be a better choice for you.
Incidentally, Orange won't sell the Hero to PAYG (pay as you go) customers, so you'll need to get an unlocked one. I just bought a Hero from Expansys, they've been good in the past. No idea who will have the Galaxy, or when it will be out.