ned4spd8874
Android Enthusiast
I'm the phone with Verizon support and I can't dial ##778, could root be causing this? Virtuous rom?
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Root doesn't in itself doesn't block dialing the number, might just be another symptom of the issues you are having.
PS, don't forget to follow this guide to properly unroot:
http://androidforums.com/incredible-all-things-root/181255-how-downgrade-official-2-2-a.html
Correct in saying that root does not block that and it could be a symptom of many problems the phone itself is having.
Just make sure you do the 100% UNROOT before sending the other phone back because chances are their techs might not noticed it is rooted and just send it out for repair and sell as refurbished phone but if they catch root on there you will not be a happy camper come your next bill. Because the phone they are sending you will be added in full price onto your next bill.
Since it has been a couple days i am assuming you already received the new phone and rooted it and went to town on it. I know Verizon is quick about sending out phones. Any problems with the new one?