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Root Replacement X question?

SimsDelt

Android Expert
My replacement will be here tomorrow because my original has a bad headphone plug now. Should I sbf my old X before I send it back in or just send it? And if you recommend sbf I can use the one for the .320 even if if running. 340 right? Thanks for.the help.
 
I would unroot and .sbf it because more than likely they will attempt to fix the problem and sell it as a refurb, so they will mess with it after you send it to them. And, Verizon sees rooting as voiding the warranty which may cause an issue with your claim about a faulty headphone jack.
 
My .02. SBF two times. .32 then .34. Then do a factory data reset for paranoia's sake. That should do it. :D
 
yes, but in place of the last step, do a factory data reset. That will surely clear all evidence of root out.
 
you dont need to worry about it. all they care about at this point is that they get a phone back. there is absolutely no way they will find out the phone is rooted, and even if someone did, they wouldnt take the time to trace it back to you, and give you some sort of hard time about it.

of course, if you are paranoid, it wouldnt hurt to sbf, but it is completely unnecessary. it is verizon's job to determine whether a phone should be covered by the warranty. once they have determined it has been affected by a manufacturer defect, and thus replaced the phone, they cannot then turn around and take any recourse against you. it is now their fault they replaced a phone that is technically no longer covered by the warranty.

so, to make a short story long, you have absolutely nothing to worry about. I work for Verizon (behind the scenes) and i am well aware of the policies and procedures, so you can trust what i'm saying.

what's funny, is that i have a friend (fellow employee) who had some problems with his first X, and in the return box, he put his old moto droid (and sold the x on ebay), and they never even noticed that. and before that, he got a replacement moto droid, and sent back an EnV3. so trust me, they do not look very closely at the phones that are being returned, just that they ARE being returned.

DISCLAIMER: I absolutely cannot recommend you try to send back any other phone than the one that is being replaced. My friend's experience was likely a fluke. I am not responsible for the $569 charge on your bill when you send back your old LG Dare instead of your Droid X.
 
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