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Rooted Virgin Mobile Samsung Galaxy S2 unable to update

Dtb1987

Newbie
Ever since I rooted my virgin mobile samsung galaxy s2 it can't update. I will see the popup press install, it will reboot, and just get stuck with a caution symbol and the android guy standing next to it. anyone know how to fix this? I think its the jelly bean update and I really want to install it.
 
well first of all a rooted phone has to be unrooted to preform an OTA update.
This problem is caused not from the root itself but from the clock work mod or CWM.
Removing CWM is easy enough just needing a reflash with a stock rom.
 
Moved into virgins atr forum.

This is caused by the custom recovery. As stated above, you'll need to unroot to accept this OTA. It isn't Jelly Bean either ;)
 
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