James L
Android Expert
Try Mobogenie for drivers. http://www.mobogenie.com/ If you want we can go the custom ROM route.
Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
Flashing the firmware from the link with Odin ( windows ) or Heimdall (mac) will put you back to fresh out of the box condition and should clear up any glitches.Are you talking about Settings > Privacy > Factory data reset? or Wiping everything via recovery mode and starting again?
Thanks for the link.