Help Samsung Moment bluetooth problems?

[davede11]

I updated my phone to the 2.1 version when it came out, then just recently got a "pop up" notification on my phone to upgrade to 2.1 update1. Immediately afterwards, my phone doesn't recognize the same bluetooth headset I had prior to the update (Plantronics 975). I have the bluetooth enabled on my phone, click "make discoverable" then when I search for bluetooth devices, it doesn't pull any option up.

My current phone info (if needed)
Firmware version: 2.1-update1
Baseband version: S:M900.8.0S.DE03
Kernel version: 2.6.29
Build number: ECLAIR.DI06

Would it harm my phone to go back to the "original" 2.1 update I had in the 1st place?

Any advice or suggestions greatly appreciated!

 

[Steven58]

Welcome! Firstly, I'd call your carrier. Secondly I'm going to move this to the moment section for you.

Steven

 

[davede11]

Ok. Thanks Steven. Sorry for the misplaced forum area. If I find an answer from Sprint, I'll share the news. Keeping my fingers crossed!

 

[DJ_Phillie]

I too have a plantronics bluetooth headset and my Moment no longer detects it since the update either!

please share if you find out what the problem is...thanks

 

[pastafarian]

Are you making the phone discoverable, or the headset? The phone doesn't need to be discoverable, but the headset does (usually a long press of the answer button till the lights flash).

 

[HeadlessPonch]

This latest update made some changes to the Moment's bluetooth functionality, so you need to re-pair with your headset/car/other phones. Dig out your headset's manual and see how to do a new pairing.

 

[davede11]

Hi guys ~ So just got off the phone with Sprint & regarding the Plantronics headset, all I had to do is when powering ON the headset itself, keep it pressed until the lights go from red to white, etc then it'll reset. What a simple problem to a headache. Ha - Thanks all for your help. Hope this will help someone else. I'm already on my headset talking away.