Very good point, DSM. I had Virgin for a few months in early 2007 before getting a contract with Verizon. After I moved, Verizon's coverage was absolute garbage. Verizon kept pushing me to buy a new phone, telling me that the problem was with my Razr (one of the best phones on the market at the time) but I finally got tired of them trying to take my money and ended my contract about 6 months early. I switched back to VM in Spring 2009 & I've always been very pleased with their coverage and prices. I do kinda wish I had kept the $25 plan but that's just not enough minutes so I've been on the $45/1200 minute plan for several months.
I've considered dropping VM in favor of a certain competitor who offers the Galaxy S4 but I'm actually still quite pleased with my Triumph after almost 11 months. I seem to be lucky in that I don't have the issues that many others suffer from. My GPS locks in fairly quickly no matter what ROM I'm running. I did have some issues with my charging port a couple months ago but $12 spent at Best Buy on a new USB cable solved that problem. And my battery cover does come off a little *too* easily (another common MT complaint) but I broke one of the plastic latch pieces so I really only have myself to blame.
I have seen what Android phones are capable of and the MT does pale in comparison. But, quite frankly, the MT does exactly what I need (well, WANT more than need LOL) it to do and it does it well enough to keep me satisfied. And it's on a service provider that, while not the greatest by any means, does give me phone service at over half the cost of a "contract" phone. Thanks to the work of a few talented & dedicated people, my MT is a great phone. Many people felt that Virgin & Motorola dropped the ball with the Triumph, but since purchasing mine last October I have never once regretted it.
And that's my two cents...