Accessories Seidio made a packing mistake (*Guide changed title).

[septimas]

Yep, Ordered one of their screen protectors, and it shipped, as i waited being very careful with my phone, the package came, i opened it up, it had

A cloth to wipe the phone, to get rid of smudges before applying screen protector, a card with directions,
but wouldn't you know, they did not include the actual screen protector with it......
Fantastic.

 

[parkschr]

Yep, Ordered one of their screen protectors, and it shipped, as i waited being very careful with my phone, the package came, i opened it up, it had

A cloth to wipe the phone, to get rid of smudges before applying screen protector, a card with directions,
but wouldn't you know, they did not include the actual screen protector with it......
Fantastic.

That's crazy! Have them send you another one.

 

[killadanny]

Im sure if you contact them and let them know what happened, they will send you a new one.

 

[Kelmar]

Im sure if you contact them and let them know what happened, they will send you a new one.

+1


Not saying this is the case or not because I don't know. But standard rule of thumb should be to contact the company before complaining about the company. Give them a chance THEN complain if they don't help.

 

[Heelfan71]

umm, that is not a scam. that is a mistake

 

[necosino]

Sounds more like a mistake than a scam. Call them and see if they'll overnight a new package.

 

[Steven58]

Yep, Ordered one of their screen protectors, and it shipped, as i waited being very careful with my phone, the package came, i opened it up, it had

A cloth to wipe the phone, to get rid of smudges before applying screen protector, a card with directions,
but wouldn't you know, they did not include the actual screen protector with it......
Fantastic.

Edit: I just changed the title to omit the slander part. Carry on.

That's not a scam, that's an oversight. Using strong language against an individual is not allowed according to forum rules (read them, please), but it is not specifically mentioned with reference to a company. Seidio is an honorable company and they are represented here by @seidioseidio so I am going to refer this post to the forum seidio rep. In the future and in general, in your dealings, please refrain from passing judgement on a person or a company before giving them a chance to make typical, normal and ubiquitous human error right. I'm going to pass this message onto seido and also recommend this thread be ruled upon by the mods.

Thank you

Steven

 

[parkschr]

That's not a scam, that's an oversight. Using strong language against an individual is not allowed according to forum rules (read them, please), but it is not specifically mentioned with reference to a company. Seido is an honorable company and they are represented here by @seidoseido so I am going to refer this post to him. In the future and in general, in your dealings, please refrain from passing judgement on a person or a company before giving them a chance to make it right. I'm going to pass this message onto seido and recommend this thread be ruled upon by the mods.

Thank you

Steven

Very good point sir.

 

[septimas]

Sorry if it came out wrong, im just a bit flustered as i was waiting for about a month in backorder, and then this happens lol.

 

[seidioseidio]

Sorry if it came out wrong, im just a bit flustered as i was waiting for about a month in backorder, and then this happens lol.

Hello,

Sorry for the issue and we would like to help! Please check your PM and we will make sure that it is taken care of.

Regards,

 

[septimas]

Yep, They just said they replaced it and refunded, Thanks.

 

[necosino]

Now THAT's customer service!