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Help Sound stops working

zorner

Lurker
I'm using Nexus 4 for around 3 months and in the last days I have an issue that sometimes the sound stops working, and when I'm raising or lowering the sound I see the volume bar but the slider stuck on the left and the sound isn't working. When I restart the phone the sound is working again, until it happens again, and then I should restart and so on.
So, is this a software problem or should I send my phone to repair?
Thanks
PS the problem happens either with and without headphones
 
Try booting into safe mode and running there for a while to see if it is an app causing the problem (safe mode doesn't load installed 3rd party apps).


https://support.google.com/nexus/answer/2852139?hl=en
 
If MacFett's suggestion doesn't help, my guess is it's a sticky rocker switch and I'm afraid that would mean sending the phone for repair :(
 
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