Well, seeing as I'm giving my mom my old Hero (her old little samsung big shitty slider phone hardly makes phone calls now), I'm stuck with this Evo now. I kind of wish I could take it back at this point though, because of the horrid graphics problems. It just looks CHEAP and broken in the graphics dept. and actually makes me wish I was still using my Hero... oh well. Live and learn. From this experience thus far, I've learned that HTC has a horrible customer care service, they don't care about what they put out as long as it takes your money, and they don't listen to anything you say (or anybody else who bought the phone, or even the carrier that supports the phone, they're ignoring Sprint's complaints on the graphics problems as well). Overall, I'd say HTC is one of the worst phone companies (aside from Samsung) I've yet to see to date. >.>