Sprint Pre-Order and Release date discussion thread

[alexander323bc]

Just talked to Samsung Customer Support. They told me that they apologize for the delay and are working diligently to get the phones ready and ship them out. When I asked when the shipping date would be she told me within a couple of wks. When I told her that was unacceptable and would like to speak to a supervisor in the manufacturing department she informed me that she does not have that phone number to give to me.

So what I gathered from this call was that myself along with the other 32gb preorders won't see our phones until sometime in July if we're lucky. Also that both Samsung and Sprint are two of the all time greats at giving their customers the run around.

HMMMMM this could be right

 

[jrob214]

UMMMMM let me look into this. This goes against what I heard this morning. I think the CSR was just speaking in generalities.

I hope you are right because both her and her supervisor confirmed it.

 

[alexander323bc]

I hope you are right because both her and her supervisor confirmed it.

no one knows until it ships

 

[jrob214]

As far as she knows nothing has changed from what the call said yesterday. Store launch is scheduled for Friday and the 32GB are scheduled to ship tomorrow. It wouldn't make sense to have a store launch before the per-orders ship. If anything changes I will let you guys know as soon as I found out.

Sounds good bro. I'll expect the worst and hope for the best.

 

[alexander323bc]

Samsung said component shortages have been resolved and it is running at full tilt to meet demand. "It is simply that demand far exceeded our expectation. But that doesn't mean we had set a very conservative demand forecast," Samsung said in an emailed statement to Reuters.

If that is correct it looks they processor issue has been resolved. Everything looks on track.

 

[mak916]

So we should have them by Thursday?

 

[alexander323bc]

So we should have them by Thursday?

Maybe but most likely the same deal as the 16gb you will get the same day as the store launch so Friday.

 

[mak916]

Maybe but most likely the same deal as the 16gb you will get the same day as the store launch so Friday.

That will work for me.

 

[mistawalker]

can someone please show proof of when shipping will be? can someone prove it will be shipped tomorrow somehow? this is getting rediculous

 

[alexander323bc]

can someone please show proof of when shipping will be? can someone prove it will be shipped tomorrow somehow? this is getting rediculous

There will never proof until you actually check your account and its says shipping, shipped in transit, ect...... All you can do is just relay the info as you read it. The info I read on 16gb was correct that it would be shipped on the 18th/ 19th to arrive on the 21st. And that turned out to be correct.

 

[mak916]

There will never proof until you actually check your account and its says shipping, shipped in transit, ect...... All I can do is just relay the info as I hear it. The info I had the on 16gb was correct that it would be shipped on the 18th/ 19th to arrive on the 21st. And that turned out to be correct.

So far this guy has been on the money with the information.

 

[cary328is]

So far this guy has been on the money with the information.

I can tell. He's been quoted in the sprint community forums too! LOL

 

[kodiakdragon]

Sprint just posted that the 32GB SIII's will begin shipping today.

 

[ItsMacB]

Jessica:*Thank you for visiting Sprint. What questions can I answer for you today?
You:*I have the same question I am sure you have heard a thousand times...I am a current customer with Sprint who pre-ordered the Samsung Galaxy S3 32 GB White model...Some are saying CSR's from sprint have told them that they plan to be shipped out this week, others are saying next week. which one is it?
Jessica:*Thank you for your patience. If your question is account or order related, please have your order number, account number and PIN ready.
Jessica:*Please wait while a secure chat connection is established.
Jessica:*I would be happy to check on the status of your order with you today and provide you with any available shipping information at this time.
Jessica:*First let's move this chat and make it a window of its own. That way, you'll still see this web page while we chat. Please click 'Yes' to move it now.
Jessica:*Thank you for moving the chat.
Jessica:*In order to better assist you, I will need to ask you a few questions.
Jessica:*May I have your first and last name please?
Jessica:*Thank you. May I please have your Sprint order number?

Jessica:*Thank you. One moment please as I look up your order.
Jessica:*I was able to locate your order and will need to authenticate your account to prevent unauthorized access to your information. May I have your account PIN please?

Jessica:*Thank you
Jessica:*I do have fantastic news for you here today. We are expecting to have the Samsung Galaxy S III 32GB devices to all pre-order customers by June 28th 2012.
Jessica:*Once your order has officially shipped, you will be receiving a confirmation email that will contain the shipping carrier's information and a tracking number.
Jessica:*I would recommend using your Sprint order number to check for any available updates to your order status in 24 hours at the following link:
Jessica:*Please Click Here to see the page.
Jessica:*This link will provide you with a tracking number once your order has officially shipped.
Jessica:*Is there anything else I can assist you with today?
You:*they should be delivered by the 28th? or that's the date that they are shipping out?
Jessica:*The will be delivered to you by Thursday, June 28th 2012.
You:*ok, thank you. that is all I needed to know
Jessica:*Absolutely! You are very welcome.
Jessica:*I hope that you love your new Samsung Galaxy S III 32GB device!
Jessica:*Thank you for choosing Sprint.

 

[cary328is]

Sprint Community: Samsung Galaxy SIII 32GB Preorders Update

 

[mak916]

Sprint Community: Samsung Galaxy SIII 32GB Preorders Update

I sure hope this is true.

 

[Woody4OU]

~next weeks thread~
for sale! one tired, cracked, battery resource hog, no texting, call dropping, Samsung Moment.

send owner text to his shiny new GS3 :thumbup:

 

[hook3m]

I sure hope this is true.

Yeah, me too. I still don't have a tracking number though.

 

[Scotlac]

I've seen several references in this thread about Friday being the in-store launch date but this is the only place that I've seen that mentioned.

I frequent a couple of other android forums and nowhere has anyone said anything about Friday being the launch date other than here.

Do you guys mind telling me where you saw that information? I'd love to see a link....

 

[Haris]

I finally decided on the Pebble Blue 32gb version. Just walked into a T-Mobile at the mall and played with their store demo unit.

Very exited to order my Sprint version once online orders resume!


This phone is worth the minor wait for me!

Thanks for all the good inside info Alex... Keep it coming buddy!

Let me know when you get word on online orders starting up again on the Pebble Blue 32gb please.

 

[cary328is]

GOT MY TRACKING NUMBER!!! WOOHOO!!

This notice alerts you that the shipment listed below is scheduled for delivery tomorrow.

Scheduled Delivery Date: Wednesday, 06/27/2012

If the scheduled delivery needs to be changed, select the Tracking Number below or log on to ups.com to request a delivery change from the tracking detail.

Shipment 1
Tracking Number: 1ZX8W92XXXXXXXXXX
Shipper: SPCS



Approximate Delivery Time: between 1:00 PM and 5:00 PM
UPS Service: UPS Next Day Air Saver


Still don't believe it?

 

[Mr. Ed]

As far as she knows nothing has changed from what the call said yesterday. Store launch is scheduled for Friday and the 32GB are scheduled to ship tomorrow. It wouldn't make sense to have a store launch before the per-orders ship. If anything changes I will let you guys know as soon as I found out.

At the store level we have received no info at all as of today. Originally The rumor was a release on Thursday or Friday...but no hard info yet

as posted all over the web..all pre orders placed online should be shipping now.

 

[stevenidol]

Bestbuy.com says that the blue 16 GB GS3 is available at one store in my area. Anyone know how accurate their website is?

 

[mak916]

I finally got my tracking number. I will have my phone by the end of the day.

 

[corybantic]

Nothing yet for me . I wonder if orders are being filled as they were recieved? I actually ordered on day one but couldn't get through until 6 p.m.-ish that evening. Another interesting thing is that my account STILL SHOWS A CREDIT due . Anyone want to interepret that one for me? Did those of you who recieved a tracking number have a credit up until yesterday?