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Help Stock droid incredible stuck on white HTC screen

M

MonsterMike

Newbie
Ok I have fixed my droid incredible thanks to scotty and a few others on here(thanks again for the help) and now im hoping to get help with my sisters Dinc2, i have searched other threads but cant seem to find one that is a stock phone doing the same thang this one is..

as i stated before it is a Droid Incredible 2(red version), it is a verizon phone, and when i boot into hboot this is what it says:

***LOCKED***(in pink)
VIVO_W XB SHIP S-ON RL
HBOOT-0.98.0000
RADIO-1.09.01.1111
eMMC-boot
Jul 18 2011, 12:39:36

HBOOT and the vol up and down and power info
and Fastboot, Recovery, Factory Reset, Simlock, Hboot usb, and Image CRC, and if i go into fastboot it shows Bootloader, reboot, Reboot bootloader, and power down, and none do anything sept reboot or freeze like the reboot bootloader, and the factory reset freezes too, and if i do Recovery it goes to HTC screen and then goes to a black screen with a phone with green circling arrows above it and says updating software from verizon wireless.. soo anyone able to help me with this... Is There a RUU that can get me through this like the one i used on my Dinc1 that u run on the computer? plz anyhelp would be greatly thankfull.. hope this is enough info to show where im at with the phone.. it has never been rooted its stock not sure what she might of done to cuase this but told her i would do what i could to get it fixed, thanks again if anyone can help.
 
Sorry forgot to say that when i just try to turn it on it just goes to the white HTC screen and stays there and dont say nothing else just HTC, think it went to another screen after that one showing a black screen with a phone and a trangle with a ! in it...
 
bberryhill0 said:
You could try this:

http://forum.xda-developers.com/showthread.php?t=1599767
Click to expand...
well i tried the link and the download, and ran it and it started updateing but i dont think its doing anything now.. it started and said updating by the first one and now it says ok beside it and then it moved on to recovery and said unzipping and showed a bar fill in the top corner and now it says updating, but no bar filling in the corner and has be sitting like this for bout a half hour? any ideas? is there i RUU that i can run on my computer to fix it or another zip i can run?
 
MonsterMike said:
well i tried the link and the download, and ran it and it started updateing but i dont think its doing anything now.. it started and said updating by the first one and now it says ok beside it and then it moved on to recovery and said unzipping and showed a bar fill in the top corner and now it says updating, but no bar filling in the corner and has be sitting like this for bout a half hour? any ideas? is there i RUU that i can run on my computer to fix it or another zip i can run?
Click to expand...

unfortunately,when any particular partition hangs and will not update,it is not a good sign. this usually indicates a failed emmc, or enuff bad blocks that there is no longer room in the partition for the rom.

you can try unlocking the bootloader,and we could change the main version with adb and the phone in recovery mode,and then try flashing an older ruu,but that likely will yield the same results,if we could even get a custom recovery installed to try it.
 
scotty85 said:
unfortunately,when any particular partition hangs and will not update,it is not a good sign. this usually indicates a failed emmc, or enuff bad blocks that there is no longer room in the partition for the rom.

you can try unlocking the bootloader,and we could change the main version with adb and the phone in recovery mode,and then try flashing an older ruu,but that likely will yield the same results,if we could even get a custom recovery installed to try it.
Click to expand...
man... well that sux!! but guess anything is worth a try at this point. so first thing first what do i need to do to unlock the bootloader? then what do i got to do to change the main version?
 
to unlock you can follow these basic directions to unlock,install recovery,flash superuser:
http://androidforums.com/incredible-2-all-things-root/617779-guide-unlock-htcdev.html


boot to recovery(pull battery,select recovery from fastboot menu)

to change the main version and downgrade,follow these directions(post 2 of inc 2 downgrade and root thread)

with exception,that after running the md5 sums commands,you will need to mount data:
adb shell mount /data
then procede with the rest of the adb commands

note that we are not really downgrading for the purposes of rooting,rather simply becasue an ruu does not exist(that i know of) for the latest software,6.01.605.5,so you can run litterally any ruu thats newer than 2.18.605.3. you may want to run the newest gingerbread ruu you can find,if she wants a more or less stock phone.

you can run the ruu by placing the .zip into the folder and using the commands in the directions(fastboot erase cache,rebootRUU,etc),you can run a .exe file,or you can place a .zip on your sd card and let hboot flash it.

alternately,if you can find an ruu for 6.01.605.5,just go ahead and run it.

i havent ran thru these steps on my inc2 but i dont see any reason they wouldnt work. im off to work in a few,but ill try and watch if you have questions :)
 
Ok im sort of stuck at the command part, i got the command promt set up and everything in c:\mini-adb_Dinc2 but its the next step im lost on how can i get the phone into debugging if i cant boot up the phone? or do i just skip that lil part?
 
MonsterMike said:
Ok im sort of stuck at the command part, i got the command promt set up and everything in c:\mini-adb_Dinc2 but its the next step im lost on how can i get the phone into debugging if i cant boot up the phone? or do i just skip that lil part?
Click to expand...
skip that part... the adb daemon will automatically be running in recovery,and you dont need to enable anything for fastboot to work :)

MonsterMike said:
this is also being a problem with connecting the phone to htc sync.. what should i do to get my pc to recognize the phone?
Click to expand...
you dont need htc sync. use the revolutionary drivers instead. temporarily uninstall htc sync,pda net,easy tether,or aything else that can communicate with the phone.

then install the revolutinary .exe driver package.

plug the phone in,select fastboot from the hboot menu,and fastboot devices should return a serial number. pick up the directions at that command in "1)unlock with htcdev" if youre following the guide i linked.

when directions say to let the phone reboot,just let it reboot as far as it will,then pull the battery

once you get the recovery installed,you will boot to it,and when you enter adb devices you should get the serail number "recovery": HTxxxxxxxxxx recovery so you know youre connected. you wont have to do anything special to use adb in recovery.

i will try and run thru these in a couple hours and see if there are any other issues
 
MonsterMike said:
is the revolutinary .exe driver package this link? [Recovery] Amon Ra Style Recovery for Incredible 2 vivow - xda-developers from unlock with htcdev
Click to expand...

no,from the first line of unlock with htcdev,the revolutionary drivers are located here: http://downloads.unrevoked.com/HTCDriver3.0.0.007.exe

what you linked is amon ra recovery :)

edit
i havent had a chance to try it yet,but i havent forgot about ya either... hopefully later this afternoon ill run thru it on my phone
 
scotty85 said:
no,from the first line of unlock with htcdev,the revolutionary drivers are located here: http://downloads.unrevoked.com/HTCDriver3.0.0.007.exe

what you linked is amon ra recovery :)

edit
i havent had a chance to try it yet,but i havent forgot about ya either... hopefully later this afternoon ill run thru it on my phone
Click to expand...
Sorry was with out internet there for a few days.. so been at a stand still with this. I followed the Unlock with htcdev and got all the way to the unlock screen on the phone where it ask you to select yes or no to unlock, when i click yes with the power button it does nothing, it dont freeze but its like it dont reconize me hitting power, but if i choose no and restart phone it works and restarts the phone.. I tried just hiting power for yes and letting it sit for about 15 mins and nothing? Is there something im forgetting i followed it step by step.. is there a deferent program i can run to do the unlock?
 
bberryhill0 said:
Personally I would go with S-off instead of hTCDev unlock.
Click to expand...
he doesnt have a working phone,s-off isnt an option.

we are trying to get a recovery and superuser installed so he can change the main version and be able to run an ruu in attempt to fix it.

MonsterMike said:
Sorry was with out internet there for a few days.. so been at a stand still with this. I followed the Unlock with htcdev and got all the way to the unlock screen on the phone where it ask you to select yes or no to unlock, when i click yes with the power button it does nothing, it dont freeze but its like it dont reconize me hitting power, but if i choose no and restart phone it works and restarts the phone.. I tried just hiting power for yes and letting it sit for about 15 mins and nothing? Is there something im forgetting i followed it step by step.. is there a deferent program i can run to do the unlock?
Click to expand...

i just had that prollem with an evo 3d... what worked for me was after pushing and holding power several times in a state of confusion,i pulled the battery. when i inserted it,and went back to hboot,voila it was unlocked. :confused: might give that a shot
 
scotty85 said:
he doesnt have a working phone,s-off isnt an option.

we are trying to get a recovery and superuser installed so he can change the main version and be able to run an ruu in attempt to fix it.



i just had that prollem with an evo 3d... what worked for me was after pushing and holding power several times in a state of confusion,i pulled the battery. when i inserted it,and went back to hboot,voila it was unlocked. :confused: might give that a shot
Click to expand...
Well that didnt work ether.. is there a way i can command it to select yes or power from the command promt? and what is the image crc for in hboot? man this is driving me nuts... like i feel there has got to be a way to get it working.. but then again idk.. what if i wipe the partitions from command promt? i seen that was one of the command in adb? or is there any other way to do a factory reset beside hboot? i know the answer to these ? are mostlikly no but dont know just tring to think up something...
also tried s-off but it dont recognize my dev when i run it.. so yea think that is a no go too
 
i was doing some more searching on it and watching some youtube videos on it to.. from what im getiin it is a soft brick? but it is fixable? i found a site with someone having the same problem to the t.. and someone said they should try pushing clockworkmod through? does that make sense, or can we not do that till we get it unlocked? also seen something about this program call odin not sure if that would work they said for all android dev but seems everyone that i seen was being done on a samsung ga. dont know but am determind to figure this out or at least till i hard brick the phone!! was much easier with my dinc least it was just stuck in clockworkmod loop... lol all the hard stuff was pretty much done for me
 
I've read through this thread several times and still don't know what state your phone is in. Try to boil it down to three sentences.
 
bberryhill0 said:
I've read through this thread several times and still don't know what state your phone is in. Try to boil it down to three sentences.
Click to expand...
from the title,and this quote from post 2,it wont boot past the splash screen.
MonsterMike said:
Sorry forgot to say that when i just try to turn it on it just goes to the white HTC screen and stays there and dont say nothing else just HTC
Click to expand...

MonsterMike said:
Well that didnt work ether.. is there a way i can command it to select yes or power from the command promt? and what is the image crc for in hboot? man this is driving me nuts... like i feel there has got to be a way to get it working.. but then again idk.. what if i wipe the partitions from command promt? i seen that was one of the command in adb? or is there any other way to do a factory reset beside hboot? i know the answer to these ? are mostlikly no but dont know just tring to think up something...
also tried s-off but it dont recognize my dev when i run it.. so yea think that is a no go too
Click to expand...

MonsterMike said:
i was doing some more searching on it and watching some youtube videos on it to.. from what im getiin it is a soft brick? but it is fixable? i found a site with someone having the same problem to the t.. and someone said they should try pushing clockworkmod through? does that make sense, or can we not do that till we get it unlocked? also seen something about this program call odin not sure if that would work they said for all android dev but seems everyone that i seen was being done on a samsung ga. dont know but am determind to figure this out or at least till i hard brick the phone!! was much easier with my dinc least it was just stuck in clockworkmod loop... lol all the hard stuff was pretty much done for me
Click to expand...

unfortunately,there is no other way that i know of to select unlock. i was messing with my evo3d again last night,and had the same scenario again,and all i had to do was hold power for a few seconds,pull battery,boot back to hboot,and it was now unlocked. the prollem is not that power is being recognized,the prollem is something causing the bootloader not to react to the power button select. even if you could "fastboot select power" or something like that,it likely would still not work. :(

-we cannot install clockwork without being rooted and booting,unlocked,or s-off. if we could,it would be incredibly easy to root ;)

-odin is for samsung phones,it doesnt do us any good

monstermike, the suggested fix was a long shot. since the ruu you tried to apply hung at the recovery update,likely any ruu we run will act similarly. the prolley is most likely a failed or failing emmc that is not going to fixable. you have given it a good effort to repair,but it may be time to throw in the towel wile you do not have the "relocked" telltale watermark,and give vzw a call and see what they can do for you. they likely will send you a new device,possibley go ahead and even send her something better ;)

sorry it hasnt worked out for you like it did on the inc :(

for the record,this is a perfect example of why stock phones should be s-off. there would have been other options for installing/booting a recovery,installing an engineering hboot,or you could have easily run older ruus(tho i dont want to insinuate the phone would then be fixable,in this particular case likely everything tried would have ended with the recovery update hang and the phone not booting. failed hardware is failed hardware,no matter what software fixes are applied)
 
scotty85 said:
from the title,and this quote from post 2,it wont boot past the splash screen.






unfortunately,there is no other way that i know of to select unlock. i was messing with my evo3d again last night,and had the same scenario again,and all i had to do was hold power for a few seconds,pull battery,boot back to hboot,and it was now unlocked. the prollem is not that power is being recognized,the prollem is something causing the bootloader not to react to the power button select. even if you could "fastboot select power" or something like that,it likely would still not work. :(

-we cannot install clockwork without being rooted and booting,unlocked,or s-off. if we could,it would be incredibly easy to root ;)

-odin is for samsung phones,it doesnt do us any good

monstermike, the suggested fix was a long shot. since the ruu you tried to apply hung at the recovery update,likely any ruu we run will act similarly. the prolley is most likely a failed or failing emmc that is not going to fixable. you have given it a good effort to repair,but it may be time to throw in the towel wile you do not have the "relocked" telltale watermark,and give vzw a call and see what they can do for you. they likely will send you a new device,possibley go ahead and even send her something better ;)

sorry it hasnt worked out for you like it did on the inc :(

for the record,this is a perfect example of why stock phones should be s-off. there would have been other options for installing/booting a recovery,installing an engineering hboot,or you could have easily run older ruus(tho i dont want to insinuate the phone would then be fixable,in this particular case likely everything tried would have ended with the recovery update hang and the phone not booting. failed hardware is failed hardware,no matter what software fixes are applied)
Click to expand...
Well thanks again for all the help... even though we couldnt fix the phone i still learned things to do that could possibly fix a phone with better chances.. unfortunately, i dont think she will be able to send it back for a new one with vrz, becuase they was free phones for starting their plan and they are no longer through vrz anymore.. so now it is a paper weight with a reading light! :P but ill prolly just keep ahold of it and tinker with it and see what comes up.. if nothing ever does then i guess its not for a lost cuase.. thanks again scotty
 
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