Help Stock Evo 4G, Gingerbread issues installing

[mkeasler04]

I am trying to install the 2.3.3 and it gets about 1/3 of the way installing and then i shoots to the screen with the exclamation mark, triangle and little android. I waited forever and it did nothing. I did a manual hard reset to factory and a wipe and it is still doing it?? Someone help!

 

[ocnbrze]

first off welcome to the forums!!!!!!!!!!!!!!!!!!!!
so are you rooted?

 

[mkeasler04]

No. I don't even know how to do that.

 

[ocnbrze]

ok that is weird then. can your phone boot up? you may have to take it in and have a sprint tech take a look at it.