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Help Text messaging issues

we are now having this issue on both of our phones

1. msgs receive twice or more
2. msgs show failed but actually went through
3. msgs don't go through at all (usually mms)

when I call ATT we can't get the issue to happen
 
Well they left me an automated Voicemail system the issue was resolved and if I was still having it to call back. I did and they told me that they checked and it is not a network issue. They then went on to suggest it was my husbands blackberry. They said that the message that I didn't get showed that it was sent and received by me which wasn't the case. They then checked some of my settings and were acting like all was fine on their end. I assured them it was not just from my husbands phone and offered to give them the date, time and phone number for another duplicate. She then said she would send out an update (whatever that means) to my phone and to power it off and back on. The tier 3 tech then said she would call me next week to see if I was still having the problem and that next they would try swapping out my phone. Almost the next conversation with my husband I was missing a text in our conversation.
 
Called them back with the information from my next missed text. This tech suggested I try something. She said my husband and I both delete our messaging thread to each other and remove each other from each other's address books. Then power the phone off and when powering back on send a text manually by typing in 1 the area code and number. She said that the address book could have become corrupt. She said if this worked then to delete the entire address book and to put them all back in making sure to use 1 and the area code.
 
I've been having these text message issues since I got the phone back in Nov.

Sending a message and having it fail isnt the worst part, because you can always re-send it. Sometimes it shows you that its send, but the other person has not received it at all.

I have voice alerts set up for incoming texts, and it tells me I have a text message from a certain person, but I do not see anything on the phone. I know I'm suppose to "have" a new text because the phone is "telling" me, but its not "showing" me anything. Happens once in a while. I've had my phone replaced under warranty for another reason, but this is happening on the new phone too. I know my voice alerts app isnt crazy because I've called people back (who text me) and ask them if they just sent me a text, and they said yes.

Dont really understand if its a network issue, because technically, I'm "receiving" the text, but the problem is the phone not showing me.
 
I am also having the issue of sending a text, it says it didn't go through, but it actually did. Also had MMS fail and not send at all. Also receiving duplicate texts. This is rather annoying.
 
At&t called me back the other day, new person each time, and asked if problem was resolved. I told them it had not, and that i had done as they asked and had taken notes of time date and phone number of any problems. This new person said she didn't need that information because they had already determined it wasn't a network issue. I asked what else could it be, and she said sim card or phone. I asked her to look at notes and reminded her I had already replaced the sim. She then wanted me to try the sim for several days in a different phone. I said we had a Inspire sitting around and I would. Last 2 days so far using the Inspire i have had no texting issues. Getting tired of trouble shooting texting issues since November and as much as I like my skyrocket I have recent thoughts of selling it and just using the Inspire.
 
After a dozen times of calling they finally sent me a new skyrocket, you use your old back cover and battery. I had a white skyrocket and they sent me black. I figured I would give it a try anyway and within an hour had duplicates of some texts received and a message I sent showing it failed and actually the person received it. I drove to the the repair/warranty center and after an hour and a half left with a new sim card again and replacement phone this time in white. We will see...
 
Today I started on occasion receiving duplicates of some texts and twice had messages I sent say they failed and the person received them. So..it is either the network in my area, a flaw of the skyrocket or I am unlucky 3 times with the skyrocket?
 
We both got new sim cards last week. Neither of us have had a failed or duplicate since
 
Mr. Ed said:
We both got new sim cards last week. Neither of us have had a failed or duplicate since
Click to expand...
Please post if that changes, have had 3 sim cards and 3 phones and no luck. Also had a photo I texted arrive to sender a day and a half after I sent it this week.
 
Here I am again. Still on skyrocket 3 and yesterday was so bad with duplicates, messages failing to send and I was aware just yesterday of 3 texts I didn't receive. Walked again into my local At&t to show them yesterday texts threads so they could see all 3 of those problems in action. The guy at the store called someone and said I am now escalated to the highest tech level and I have been given a case number and was given a 5 day time frame they are trying to resolve this in. I spent several hours again on internet researching and came across an app on the market called ghostly sms. It is a free app created by someone at xda developers. Apparently there is a bug in android with texting. This app is a work around and catches texts that otherwise get lost. Thirteen caught already today. I donated and would highly recommend it. Will wait and see what happens again with At&t.
 
Update. At&t called on my cell day 3 and I chatted briefly about texting issues and since I was at work asked them to call me on a land line. Gave them number and never got a call. Day 6 I am now out of town in a non lte area and someone from at&the calls to follow up now that my case was closed to ask if all was well. I asked how the case had been closed since I hadn't every bee called back and asked what the resolution was. She looked at the notes and said it was odd but nothing was noted and the case had been closed day 3 right after the tech spoke to me. She said usually the customer gets a call with the resolution and then the case is closed. After months and months that this was how it was handled is really disappointing to say the least. She reopened the case. I am still out of town and ironically have had only a couple duplicate texts... No other issues, so either they actually did do something to repair my phone issue or it is because I am not in a lte area which I honestly think was causing my problems.
 
im having trouble writing text messages every time i write a sentence it disapiers or it frezes on me and so does all the other apps they freez and dont work i have re set the phone and its till playing up im getting very frustrated please help
 
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