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Update Available From Sprint

Is anyone else having trouble getting the update to work? I have been all day today and cannot get the phone to upgrade the software. I have tried several times to turn the device off and back on, even taking out the battery. Still nothing
 
UMMMM.....my battery seems to be getting sucked down with the quickness after the update. I'm not to happy about this. I'm chalking it up as the update took alot of juice to run. If it still runs down like this tomorrow...ima hafta give sprint a call. I was able to make it almost two days before on one charge before the update....so this is not acceptable to me.
 
I was hoping this would fix the -press menu button twice to release the lock screen- bug.

Does anyone know a way to keep this from happening aside from enabling the security screen? The security routine is just a pain in the but to use day in and day out. Truely one of the most anoying things the HERO does in my opinion.
 
I had the same problem. Found out that my firmware version was older than the one the update requires. Check to see if your firmware matches this post http://androidforums.com/sprint-htc-hero/19317-update-available-sprint-3.html#post123614. If it does, then nothing I can really tell you. If it doesn't, then you have to update with a RUU to that version. Follow this link Link to Stock HTC Hero ROM - xda-developers. Look for it in the first post. I had to get HTC Sync to actually see my device before I could run the update. Windows XP worked just fine with the supplied HTCSync.exe software on your phone's SDCard.

Right now, I'm updated to the most recent version. Everything is running smoothly!
I see my software version is 1.22.651.1

Are you saying that I have to be at 1.29.651.1 in order to get the update to work?

If so, I should use the link you provided?
 
Yup, just use the link to download the RUU update (100mb, slow download too) and then run it. I only had a problem when I was using my Windows 7 system and the drivers were not working right. So, I had a system with Windows XP (Vista I think works as well) to install HTC Sync software first (located on phone's SD Card) and then run the RUU program to update the phone. I know it sounds odd, but it worked for me.
 
Back with an update on my post..

My Hero is still working awesome after the New Update!! No hick-ups yet.. (Knock on wood!)

And my battery life is really good now.. Before I would unplug my phone at 8:00am and by Noon it would already be at 1/2 life. With Minimal Phone calling and usage.

But today its 3:49pm Central Time and my battery is at 8 Green rectangles out of 10 Or 3/4 Full or 1/4 Empty, Freaking AWESOME!!!!

Up Time: 6:30:40
Awake Time: 1:25:19 (22%)

Is this good or bad?? Give it to me straight Captain!! LOL!!

P.S. If some one from HTC Or Sprint read this:
Please make my Flipping Flip Clock Flip!!! Or at least give us a SWITCH to flip ON or OFF the animation on it!! On the next UPDATE!! Now that it's running allot smoother there's no excuse!!
 
Yup, just use the link to download the RUU update (100mb, slow download too) and then run it. I only had a problem when I was using my Windows 7 system and the drivers were not working right. So, I had a system with Windows XP (Vista I think works as well) to install HTC Sync software first (located on phone's SD Card) and then run the RUU program to update the phone. I know it sounds odd, but it worked for me.
thanks tzbf2006! great piece of information.

can anyone else confirm tzb's findings?
 
I was hoping this would fix the -press menu button twice to release the lock screen- bug.

Does anyone know a way to keep this from happening aside from enabling the security screen? The security routine is just a pain in the but to use day in and day out. Truely one of the most anoying things the HERO does in my opinion.


This is not a "bug"...this is by design. It's even listed in the manual. Personally, I don't mind it nor do I have an issue with it ever unlocking itself, but that's just me.

Again though, this is not a "bug". If it is causing you issues, you would be justified to call it "poor design", but a "bug", it is not.
 
This is not a "bug"...this is by design. It's even listed in the manual. Personally, I don't mind it nor do I have an issue with it ever unlocking itself, but that's just me.

Again though, this is not a "bug". If it is causing you issues, you would be justified to call it "poor design", but a "bug", it is not.

Forgive me if I am wrong but I thought the purpose of a lockscreen was to make it very difficult to access the phone by accident. So it is easy for me to call this a bug by mistake. It is a very poor design choice IMO. My phone lives in my pocket and has unlocked itself a number of time. (very, very annoying)

I just wish there was a way to make the only way to unlock your phone be with the screen slide operation. Since few things will interact with a capacitive touch screen besides your finger, it makes almost impossible to "butt" dial someone. Simply pressing a button twice is way way to simple.
 
Forgive me if I am wrong but I thought the purpose of a lockscreen was to make it very difficult to access the phone by accident. So it is easy for me to call this a bug by mistake. It is a very poor design choice IMO. My phone lives in my pocket and has unlocked itself a number of time. (very, very annoying)

I just wish there was a way to make the only way to unlock your phone be with the screen slide operation. Since few things will interact with a capacitive touch screen besides your finger, it makes almost impossible to "butt" dial someone. Simply pressing a button twice is way way to simple.


Couldn't agree with you more, and like I said, personally, I have never had it be an issue...yet.

My point was, that this isn't a "bug" but was done by design, so HTC most likely wouldn't put it on a list of things to "fix" since, technically, it isn't broken.

Things such as the memory leak from BT, or the Dialer lock-up were identified as "bugs" that required attention. Unless they get enough people screaming bloody hell that this is a serious design flaw, it most likely won't be changed because they don't see it as an area that needs repair.

I wasn't discounting your annoyance or problems with it, so I hope it didn't come off that way, I was just trying to point out that something like that wouldn't be fixed in a patch, because as far as they know, nothing is broken.
 
P.S. If some one from HTC Or Sprint read this:
Please make my Flipping Flip Clock Flip!!! Or at least give us a SWITCH to flip ON or OFF the animation on it!! On the next UPDATE!! Now that it's running allot smoother there's no excuse!!

HTC have said that the reason they removed the flipping of the clock is because it drains the battery.
 
I'm not having sleep issues. I'm using the stock message app and handcent. I'm sticking with handcent due to the fact it compresses pictures so you are able to send it via text.
 
I'm not having sleep issues. I'm using the stock message app and handcent. I'm sticking with handcent due to the fact it compresses pictures so you are able to send it via text.

Howdy! I have not used the MSM features of the Hero yet because of the issues. In your statement here, are you saying that the stock message app does NOT compress picture images, versus that Handcnet app, which does??

I ask because I am wondering if there is any reason to even bother with the stock message app if you have Handcent loaded??? What say?? Again, l am a newbie to text messaging with pictures. Thanks for any comments and help.

:D
 
I have to say I am really impressed as I did not expect the update so soon.

This is FANTASTIC - fixed everything I was annoyed with plus some to make me LOVE my phone instead of just like it. Just overall MUCH snappier!

At the moment at 33% uptime 30 min after the update, will see what it looks like in a few hours.
 
Howdy! I have not used the MSM features of the Hero yet because of the issues. In your statement here, are you saying that the stock message app does NOT compress picture images, versus that Handcnet app, which does??

I ask because I am wondering if there is any reason to even bother with the stock message app if you have Handcent loaded??? What say?? Again, l am a newbie to text messaging with pictures. Thanks for any comments and help.

:D

Thats correct the stock message app does not compress pictures to send a mms text. If you was to try to send a picture via text using the stock app it will say the file is too big.

Handcent on the other hand will ask you if you want to compress the file before sending because it is too big. It will compress and amazingly can send a mms text.

I set handcent back as my default sms/mms message app due to the fact that it has pop-ups when a message is received and that it compresses large files to send via text. A+++
 
Hi all,

Wondering if anyone else is having the same problem I am: I did the update last night, and it was sleeping normally throughout the night, until this morning, when I noticed the awake % was far higher than it should be, and the battery was rather drained. So, I turned it off and charged it. After fully charged and turning on, I am now back to the same problem--100% awake time. I have tried re-booting several times, to no avail. The only thing I'm running extra is Handcent. Is it possible the email client is causing the problem? I did notice I had a few emails while I slept. This is so frustrating!!!

Thanks in advance!
 
Forgive me if I am wrong but I thought the purpose of a lockscreen was to make it very difficult to access the phone by accident. So it is easy for me to call this a bug by mistake. It is a very poor design choice IMO. My phone lives in my pocket and has unlocked itself a number of time. (very, very annoying)

I just wish there was a way to make the only way to unlock your phone be with the screen slide operation. Since few things will interact with a capacitive touch screen besides your finger, it makes almost impossible to "butt" dial someone. Simply pressing a button twice is way way to simple.

My phone lives in my front pocket and I've never had it turn on when I didn't want it too. I really like the double click menu button to wake as I find it much easier and faster to get to the phone rather than doing the screen slide down. To each his own I guess.
 
I updated my Hero this morning with no issues at all. I love the update. I went to update my wife's phone and it wouldn't work. I was getting the issue where it would just say that it was initializing the service and would never do anything else. I tried rebooting several times with no luck. I was about to do a hard reset and thought I'd try one last thing. I launched TaskPanel and clicked the "Kill All Background Tasks" link. Once the vital processes started up again and it connected back to the network I tried the update. The update launched right away. Yea!!!
 
thanks tzbf2006! great piece of information.

can anyone else confirm tzb's findings?
in the process of applying the latest firmware now.

i originally had software version: 1.22.651.1 and was not getting the option to download the new firmware.

i followed tzbf2006's "fix" and first installed software version: 1.29.651.1 from the guys over at xda using the rom update utility (ruu).

after that, i was able to get the latest software version 1.56.651.2 over the air. update took about 10 minutes to complete.

...

after letting the phone site for about 40 minutes, it's been awake for 28 mins(~72%). i did receive a text message and an email during that period so i have a feeling that has something to do with my awake time. i'll keep monitoring.

thanks tzbf for your "fix"!
 
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