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Root Updating PRL/profile went wonky now no data connection

Same problem, never rooted, never rom'd, and the username under settings about is blank. I get a VDM message when I attempt over wifi.

Suggestions as alternatives to a refubed? I really HATE the thought of having a refurbed when my phone has been so good (aside from the updated profile failure).
 
windsorclarenc said:
I never was able to solve the problem. And Sprint couldn't help me, except to just replace the phone.
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Ugh, this is my 2nd Evo LTE already, same issue as the first. It amazes that the Dialer Code doesnt come up, on 2 Different phones.

I'm going to try another Factory Reset thru Bootloader tonight. If that doesnt do it, this one goes back tomorrow too.

I cant wait to see the Tech's face again when he sees it happening on this new phone.
 
At least you're not rooted, that'll make it go easier. When i took mine in for that problem the Sprint guy told me "it's because you rooted it" and went on to explain I messed up the networking somehow. When I explained that I didn't he just basically told me there was nothing he could do. I was furious.
 
windsorclarenc said:
At least you're not rooted, that'll make it go easier. When i took mine in for that problem the Sprint guy told me "it's because you rooted it" and went on to explain I messed up the networking somehow. When I explained that I didn't he just basically told me there was nothing he could do. I was furious.
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You already mentioned this more than a few times....the first time you pointed
out it was not a service center....

A non service center sprint store has no one in store trained on deep triage of a device. They really have very few options on helping, rooted or not.

As mentioned before, root is not justification for refusal of sprint TEP repair....and it is policy.
 
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