I got two calls, a text, and an email from chase fraud department on Monday. I couldn't respond because I was in a meeting at the time. I called them up after and approved the transaction. Why did you have to reorder? Did VZW cancel the order? or did Chase decline the transaction completely?![]()
I received an email and a text asking if this transaction was fraud, I replied to them both within five minutes, and I said they were not. checked my card the next morning and it said, review declined transaction. called Chase and the alerts were for them to know if they had to suspend my card, and that I would need to have verizon resend the charges. It was easier to have CSR look and find a new phone then to try refilling the first order. As long as I kept my unlimited I didn't mind.
ill be there at 8:00 am with my face pressed against the glass.