So, just for kicks I thought I'd contact htc and get them in on the whole wait for the update fun. While Verizon hangs out yet again in delay land and hangs on to any information as to why, I asked htc if they'd be interested in spreading some good will and either directly email me the software update or put it up on their site for downloading. (Look...it's my fantasy, so lay off!) While I was at it, I also wondered why htcsense.com had steadily added newly supported devices, including the new htc tablet, without placing the thunderbolt there. After all, I thought the thunderbolt was first in line because it was actually advertised to have this feature out of the gate. Here's the reply.............
Dear Rocky ,
I definately understand the concern regarding the recent HTC Thunderbolt update, and it's lack of HTCSense.com support, Rocky, and I'll do my best to clarify a few things for you.
Unfortunately, we don't have this software to provide on an individual basis. Where carriers decide whether or not the update software gets posted to our site, or our distributer's website (Personal Communications Devices | Our Devices - ADR6400LVW), if it's not there already, we most likely do not have the permission from Verizon to post it.
Where the HTC Thunderbolt was built for Verizon, based on specifications that they provided to us, they did not opt in for HTCSense.com on this device. Whether or not this feature is added in the future, I really can't say for sure. At no point did we advertise the HTC Thunderbolt as being compatible with HTCSense.com. If it was communicated to you that this phone was supported, I want to apologise for the misinformation.
Thank you for taking the time to contact us, Rocky.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number.
Sincerely,
Megon
HTC
So, help me out here androiders...did I imagine this whole t-bolt with htcsense.com capability thing? Not that it's a big deal, I was just wondering about it. The bigger deal is being able to do video recording and hear what's on there. Those other bug fixes that we're being teased about would be nice, too.
Dear Rocky ,
I definately understand the concern regarding the recent HTC Thunderbolt update, and it's lack of HTCSense.com support, Rocky, and I'll do my best to clarify a few things for you.
Unfortunately, we don't have this software to provide on an individual basis. Where carriers decide whether or not the update software gets posted to our site, or our distributer's website (Personal Communications Devices | Our Devices - ADR6400LVW), if it's not there already, we most likely do not have the permission from Verizon to post it.
Where the HTC Thunderbolt was built for Verizon, based on specifications that they provided to us, they did not opt in for HTCSense.com on this device. Whether or not this feature is added in the future, I really can't say for sure. At no point did we advertise the HTC Thunderbolt as being compatible with HTCSense.com. If it was communicated to you that this phone was supported, I want to apologise for the misinformation.
Thank you for taking the time to contact us, Rocky.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number.
Sincerely,
Megon
HTC
So, help me out here androiders...did I imagine this whole t-bolt with htcsense.com capability thing? Not that it's a big deal, I was just wondering about it. The bigger deal is being able to do video recording and hear what's on there. Those other bug fixes that we're being teased about would be nice, too.