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Verizon Tech here - ask away!

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Do you know how to delete multiple emails at one time from the Droid? My email accounts fill up quickly and deleting them one at a time is VERY tedious. Thanks.
 
I am not sure about the other clients, but the GMail reader lets you tag then delete them in one swoop. If you want to have some sort of autodelete, you'll have to do that in GMail. I don't use other mail readers anymore, I just have everything send a copy to GMail now.
 
I can't receive or send picture messages or e-mail pictures. I can take them and post them to Facebook, but nothing else. I just got my Droid Eris and am not sure what I am doing wrong. When I get a picture message from someone, it shows an icon to download it, but then it always says unsuccessful. Any advice?
 
I am not sure what could be causing it. I checked over at the Eris forum and it seems they don't have the problem, either. You might need to give Verizon a call. If they have a fix for you, please post it so that anyone else who experiences that can fix the issue. If Verizon just ends up replacing your phone, please let us know that too.
 
Not sure if you can help me or not. i want to turn my phone into a wifi hotspot... ive been reading a little online but want to find someone who actually has done it! =)
and nice to meet you, I also work for verizon, but i'm not a tech! :D
 
Not sure if you can help me or not. i want to turn my phone into a wifi hotspot... ive been reading a little online but want to find someone who actually has done it! =)
and nice to meet you, I also work for verizon, but i'm not a tech! :D

Root and install wireless tether. Or you can buy an app off market.
 
I'm having a lot of trouble with my screen. When I move, or browse through pages the screen will automatically zoom in at random moments. Or if I hold it still the screen shakes like its having a seisure. I've reset the phone several times. It quits for a while then does it again. Help?
 
hi! classic story of having a teenager who NEVER backed up her contacts, and then dropped the Moto Droid, smashing the touch screen & digitizer into almost complete uselessness...

does anyone know how to, using the keyboard and scroll + select only, some way to export those contacts to the SD card? or, otherwise get them out of this handset?

tia...
 
Not to worry. Log on to the gmail account tied to the droid on your pc. That is where the contacts are stored. They will sync to the new droid upon activation. Or I guess you could print them out if that will help.:D
 
whatsup dude, i bought my droid in February and didn't have any probs until about two weeks ago. whenever i made or received a call, my phone would turn itself off then reboot itself. it only seems to happen during a call. i listen to slacker or pandora all day, text message, browser, etc and nothing. only when i make or receive a call. i called the tech center at verizon and they told me to take out the battery and then call the *228 option 1. still hasn't solved the problem. any suggestions? peace
 
thanks for trying to help, but let me try the really important part again - "a teenager who NEVER backed up her contacts". they're not in gmail....



Not to worry. Log on to the gmail account tied to the droid on your pc. That is where the contacts are stored. They will sync to the new droid upon activation. Or I guess you could print them out if that will help.:D
 
Hey everyone. I just registered for this site. Seems like a great place to be. I do Tech Support for Verizon in-store and know all of the phones pretty well. I am here to answer any questions you might have (let's try to keep it related to the Droid) that you might not have the answer to. Please keep in mind, I'm not a developer and I'm not going to be able to tell you that why such and such app isn't working on your phone. I'm here to answer questions related to Verizon and how the Droid works with Verizon's network and any tech related questions related to the Droid.

Feel free to ask whatever questions you have, and mods, if there is a better place for this thread, please feel free to move it
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Thanks guys. I look forward to helping you.

I have horrible call quality. I constantly have complaints that I sound distorted. I have tried turning the the volume down to no avail. I also have problems when listening to music the tracks speed up. I have to reboot in order to fix. Should I take the phone in?
 
I would take the phone in... At first when you were talking about call quality, I was going to suggest changing your voice privacy settings, but with the music player doing that...

If you haven't been doing anything with sound applications, you might want to try backing your stuff up and doing a reset yourself before taking it in.

Jm2: I think your teenager is going to have to bug you to get your bill so that she can see who she's been calling to get the phone numbers that way (of course it won't help in figuring out to whom those numbers belong.) There really isn't a good way if you didn't back them up.
 
thanks for trying to help, but let me try the really important part again - "a teenager who NEVER backed up her contacts". they're not in gmail....

Doesn't matter. Google automatically backs up ur contacts. Just try logging in, you will find them all.
 
Your voice privacy setting might be messed up, but you might have a lemon. The users in the Incredible forums might have a few more tricks up theirs sleeves, but that is how things usually are for the Motoral Droid anyway.
 
Hello, how do I prevent two email notifications from coming up with my Gmail account? One notifications is "conversations" the other notification is for "emails", safe difference. Just want one notification is all. Any help I would appreciate!
 
Does the 30 day exchange run from the day you ordered the phone or the day you actually got it? (I ordered it from Verizon online).

Also (and I can't find anything in the manual) is there a way to set the number of times the phone rings before the voice thing answers the phone?
 
Hello, how do I prevent two email notifications from coming up with my Gmail account? One notifications is "conversations" the other notification is for "emails", safe difference. Just want one notification is all. Any help I would appreciate!

Do you have your Gmail set up to page you when you get email? I am not sure why that would happen.

Does the 30 day exchange run from the day you ordered the phone or the day you actually got it? (I ordered it from Verizon online).

Also (and I can't find anything in the manual) is there a way to set the number of times the phone rings before the voice thing answers the phone?

I thought your trial period started when you activate the phone.

I haven't seen anywhere to adjust the number of rings before a call goes to voicemail. Maybe someone found an app for that. It could be kind of handy.
 
This may not be up your alley....I decdied to install Touchdown -- mostly a great program -- but for the life of me, I cannot figure out how to change a calendar entry on the device itself. For instance, I simply wanted to change the time of a certain appoitnment, and cannot figure out how to do that. I must be missing something..........
 
Dont know if yall can help, but its worth a shot.

So my friend about a month ago got his Droid Via Google for one free month, now how does he go about putting it on his plan?

Contacted VZW and they didn't do anything
 
Dont know if yall can help, but its worth a shot.

So my friend about a month ago got his Droid Via Google for one free month, now how does he go about putting it on his plan?

Contacted VZW and they didn't do anything


If he is a current verizon customer, he can go to vzw.com/myverizon and activate it there on his line.
 
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