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Verizon Tech here - ask away!

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saxman1212 said:
Usually with previously owned equipment you are not able to add insurance. Although warranty should still apply if it's less than a year old(which it is)


*FWIW I am a former verizon wireless employee and technician.*
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Thanks, I actually called Verizon yesterday and asked, and the rep said since it is brand new and never activated I can keep my insurance that I have currently on my TP2. Thanks for your help, I'm sure I will more questions when I receive my phone.
 
Viperboy or anyone who can help - I have a case on my Eris, so it's almost impossible to feel it vibrate. I switched to the Old Phone ringtone turned all the way up. Is there a ringtone that is louder than that one? Is it possible to increase the number of times the phone rings, so that I have a better chance of hearing it before it goes to voicemail? Also - and the bigger problem - is that I can't hear the Notification sound. Any hints on how to fix/improve that? Thanks so much for the help!
 
I went to check my text messages today and when i clicked the message it said the persons name. when i opened the message the phone numbers were showing no names. when i went into contacts, it had deleted everyone!
 
Hi There,

I am a mac user who is very happy with my HTC droid eris. The one complaint is that when I sync my photos to my phone they do not transfer according to folder or categories they had previously been sectioned into in iphoto. instead when I open my photos on the eris they are all jumbled in one large folder.

there must be a way to create new/smaller photo folders. Instead of just 'all photos' i would like to have 'winter vacation 2010', 'wedding', etc...

what am i doing wrong?
 
jamespg81 said:
Please help! Have a droid... When im on the phone and i receive a text or email the phone vibrates. Anyone know how to turn this off?? The only options available are to turn off vibrate completely.. Id like to keep vibrate for all the notifications but have it silent when im actually on a call.

This is the first phone ive had this problem with.

Thanks!
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I use Handcent SMS and if you go to settings ->Notification Setting -> at the very bottom there is an option for vibrate on call. Hope this helps. I am sure other sms apps have a similar option
 
not sure if this has been asked yet ...


but my droid keeps randomly deleting my text messages,,, almost on a weekly basis and its getting pretty annoying... is verizon tech support or anyone aware of this problem????... is there anything i can do to fix it?.. i Google "droid deleting text messages".. and it seems many people are experiencing this problem.. hope you can help
 
John Connor said:
not sure if this has been asked yet ...


but my droid keeps randomly deleting my text messages,,, almost on a weekly basis and its getting pretty annoying... is verizon tech support or anyone aware of this problem????... is there anything i can do to fix it?.. i Google "droid deleting text messages".. and it seems many people are experiencing this problem.. hope you can help
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Are you using the stock messaging app? If so, there is a setting for Delete old messages as limits are reached... maybe this is your issue???

Hope that helps...
 
Is the Droid email client going to be fixed to work reliably with imap. Also, it lost some outgoing email. K9 is better but will not work with TLS and imap.
 
I am feeling like a dummie and this is my third "smartphone" but how do I save MP3 from text messages?? I can't seem to figure it out on my ERIS. Please help, thanks.
 
How can I turn my bluetooth on? When I click the box where the green check is suppose to appear nothing happens , and the words turn on bluetooth comes back on again...any help much appreciated.
 
jmlebbon said:
:)Hello Maybe you can help me How do disable pop up blocker on the Droid Phone Help I need to access my on-line course
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Open the browser, click the menu button. Click more and select settings. Scroll til you see "Block pop-up windows" and deselect it.
 
I am unable to reload my email account. every time
I try to load optonline.net it tells me it is unable to open connection to server.
when i bought the phone it had the same problem then the tech guy brought it in the back
and came back out working.
 
what email accounts are supported by my droid? ist there a link/site where I can see the different types? im also a verizon rep. and i get this question periodically. thanks!

-javrock
 
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