Verizons offer to switch from eris

[ashbash]

From my experience (and a good friend of mine who had the same issues and has her incredible already) I didnt get anywhere until calling tech support. And ask for a manager if you dont get anywhere with the first person. It works a lot better if you escalate from one call. If you get to management and they refuse ask them how much your cancellation fee is. I said something along the lines of "Well, then I am sorry but I will be leaving Verizon as soon as I can get my number ported. Its nothing personal, but I have been a long time customer and I pay on time and up til the last week I have loved my service from Verizon and recommend you all the time. However if this problem cannot be fixed then I will be forced to leave". I was very calm and respectful the whole time and she said she would make an exception. I do have to wait for 2nd day delivery though.

 

[ashbash]

LOL if someone told me "Well I havent had any problems" I would have told him to send me his phone then and we can trade and he can suffer.

 

[Ddifulio31]

Thats a good idea I'll have to ask if they pull that line again.

 

[ashbash]

Good luck!! Just stay calm and firm and you should get somewhere eventually. It didnt come to me without work. I think I called them 6 times since last week. The last call took me over an hour.

 

[Ddifulio31]

Awesome thanks for the advice. I hope either the new eris I get on Thursday works. Or I'm gonna take the advice and call Thursday afternoon. So I'll keep my fingers crossed, either way.

 

[kristanunz]

i called verizon today and all i had to say is i hate my phone and they offered me a brand new phone at the discounted price. i guess they must know how bad the droid eris is!

 

[Ddifulio31]

But how bad was the discounted price they wanted 280 or so for a MOTO Droid and it would be a refurbished phone. I mean I guess I wouldn't mind paying like $30 but anymore than that I don't think I should have to pay.

 

[carmendiva]

I never experienced the silent bug thing on any of my htc devices

Eris, Hero, Incredible or Evo

but yeah motorola droid is probably your best bet...

I finally had the opportunity to play with a devour and while it looks better than the droid overall its heavy and just lame