Thanks for your response.
FYI I am in the UK.
I followed to the letter the instructions provided by SE. I downloaded the latest back up and restore app from the SE website,
www.m.sonyericsson.com/backup, and followed instructions to back up.
When i try to restore my contacts, it gets to 96% complete, sticks a bit, then confirms the restore is complete. However, i have no contacts still. if i go to my contacts, then import contacts from memory card, then Phone contact (the other option is my gmail account) i get an error message saying "Coul not read memory card ("No vCard file on memory card")
I don't know what thsi means. I tried to download the latest back up and restore function again for my updated phone. It downloaded fine, but when i try to install it, i simply get the message "Installation failed" with no reason why this has happened.
Any suggestions?
To my surprise, I've just checked my contacts as I've typed this, and some contacts have appeared in my phone book. However, these are not the contacst as i backed them up a couple of hours ago. I think they are my contacts that i backed up to sony ericsson synch when i got my phone a few weeks ago. I've majorly updated my contacts since then and I do nto want all these back on my phone.
a) how has this happened? Am i correct in thinking my phone is somehow automatically synching with SE Synch?
b) how do i stop this happening?
c) Any suggestions how i can retrieve the contatcs that i tried to back up to my card?
thanks very much for your help.