Help What could be causing choppy calls even with full bars?

[sincarafan]

This happens a lot and I'm trying to figure out what it could be.

I get choppy broken up calls even with full bars on the phone. Happens on wifi as well. Doesn't matter if its on or off.
Doesn't matter who I'm talking to either on another cell user or a land line.
Some of the calls can get pretty bad.

Any idea what could be causing this? Network congestion? Radio interference in my house maybe? Could it just be Metro? I never had this problem when I had t-mobile.
Doesn't matter if I'm at home or not either. I could have full bars anywhere and still get choppy calls. The coverage in my area is really good too.

 

[dakid27]

Put it like this metro pcs is slowly getting better by each day, now there going to merge with t mobile " so just chill & call support

but knowing how that wouldn't work i had the same problem before its ether cause were you live or how your house is or apartment something to do with the interference i think

long ago when metro pcs was on that 1x crap i had full bars then i had enough because support didnt help as much so i cracked into my phone msl to change shit around to see how it will work and it did but i forgot what i did " sorry bro "

did you try anything besides wifi ?

 

[sincarafan]

Put it like this metro pcs is slowly getting better by each day, now there going to merge with t mobile " so just chill & call support

but knowing how that wouldn't work i had the same problem before its ether cause were you live or how your house is or apartment something to do with the interference i think

long ago when metro pcs was on that 1x crap i had full bars then i had enough because support didnt help as much so i cracked into my phone msl to change shit around to see how it will work and it did but i forgot what i did " sorry bro "

did you try anything besides wifi ?

Honestly I shouldn't be getting the choppy calls with full bars and great 4g lte coverage. I was thinking maybe radio interference, but no one with any other carrier has this issue when in my house. Not even a friend with Metro. I really don't even have to be in the house for it to happen. I could be anywhere.
I'm wondering if its the 4g card for the phone. Possibly no good and causing issues. I'm waiting for a replying back from Metro about it. Not expecting much of a reply though.

I know T-Mobile is merging with them, but nothing will change for at least 2 years. Since metro is cdma and t-mobile is gsm nothing will change at all until t-mobile shuts down metros cdma network and forces everyone on their own network. Once t-mobile finally gets their lte network up and running here soon I'm planning on switching back once my 6 months are up. Then I'll be considered a new customer again.

 

[sammyz]

I don't get choppy calls at all....you may have a defective device
On my dads motion, the speaker blew and it started sounding choppy.
He's replacing it today for free

 

[cjbandroid]

That other folks with other carriers are working, really is a useless comparison for your problem, except to point out that other carries "do better" at that particular locale.

If your friend with Metro has the same phone... a direct comparison can be made.

Keep in mind - any comparison should be done with multiple calls since any any one time, both phones may just be using different towers.

And it could be your device is defective. I've had defective Nokia phones that drifted badly after only a few weeks.

 

[twogbsd]

That other folks with other carriers are working, really is a useless comparison for your problem

+1

Different carriers are on different bands and frequencies and cellular technologies.
Metro is CDMA/LTE, and T-Mobile (for now) is GSM/HPSA+.



Can you turn off your Mobile Data and Wifi then tell me how many bars you have?

 

[sincarafan]

+1

Different carriers are on different bands and frequencies and cellular technologies.
Metro is CDMA/LTE, and T-Mobile (for now) is GSM/HPSA+.



Can you turn off your Mobile Data and Wifi then tell me how many bars you have?

With wifi and data off I get 3 out of 4 bars. With data on I get 3 or 4. Mostly 4.
I did some trouble shooting of my own and the choppy calls only happen inside for the most part and not outside. Tried it on 2 metro phones. Same phone. Same issues. Must just be typical radio interference. I believe the closest tower is only a mile away if that so its weird. I plan to switch back to t-mobile soon where signal was superb (probably because they have towers everywhere around here) so for the time being I'll just have to deal with it.