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What will i get back in the mail?

sund0wn said:
that's right. vzw doesnt check to see if a phone has been rooted once it has been replaced.however, he said he sent it to moto to have it repaired. this does worry me a bit. you can bet the techs at moto know exactly what clockworkmod is, and will likely respond accordingly if they go the route of fixing the phone, rather than just replacing it. i would say you have a 50/50 chance at the moment.my question is, why was it sent into moto?
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That's what I was wondering to, usually they get sent to Verizon.
 
everyone is responding about VZW warranty claims, but if you read his post again you will see he sent it to Motorola directly...

i think there is a much higher likelyhood that they will actually turn it on, see its modded, void the warranty (since they are the ones that locked down the bootloader anyway) and just send it back the way it is (sorry man, just my gut feeling)...

i don't think they could legally keep your phone since its yours, they just won't fix it or they will charge you out the ass to fix it since you voided the warranty (btw, i don't think rooting and modding should void a computer's warranty, especially since rooting it didn't break your screen)
 
TreyTrey let us know how it plays out. I'm an optimist. I think breaking a screen has nothing to do with rooting and therefor they (Motorola) will not be checking for software tampering.
 
Dude dont worry about it. I sent mine in two weeks ago rooted custom rom the whole 9. They sent me txt letting me know the device was received and that was it. They have so many phones coming in they dont have time to check all of them.
 
bbuck002 said:
everyone is responding about VZW warranty claims, but if you read his post again you will see he sent it to Motorola directly...

i think there is a much higher likelyhood that they will actually turn it on, see its modded, void the warranty (since they are the ones that locked down the bootloader anyway) and just send it back the way it is (sorry man, just my gut feeling)...

i don't think they could legally keep your phone since its yours, they just won't fix it or they will charge you out the ass to fix it since you voided the warranty (btw, i don't think rooting and modding should void a computer's warranty, especially since rooting it didn't break your screen)
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we know it was sent to moto. our question is, "why"? verizon is supposed to handle the warranty issues. this is to deter against fragmentation of return policy.

the reason rooting voids your warranty, is because it makes it much easier to "break" your software.
computer companies dont warranty your software. if your HP laptop bluescreens, you cant just go back to best buy and get a new one.
but, with phones, the second it even has a hiccup, people run to the verizon store and expect the phone to be made to run like it's fresh out of the box, or be sent a new one. so, they do as much as they can to protect the software.
now, do i agree with this 100%? no. i think they should loosen up how much they lock down devices, but in return, i dont think we should expect quite so much from the carrier as far as what they warranty. if we get stuck in a bootloop, they shouldnt have to replace the phone (but we should be allowed to have an sbf).
 
bbuck002 said:
everyone is responding about VZW warranty claims, but if you read his post again you will see he sent it to Motorola directly...

i think there is a much higher likelyhood that they will actually turn it on, see its modded, void the warranty (since they are the ones that locked down the bootloader anyway) and just send it back the way it is (sorry man, just my gut feeling)...

i don't think they could legally keep your phone since its yours, they just won't fix it or they will charge you out the ass to fix it since you voided the warranty (btw, i don't think rooting and modding should void a computer's warranty, especially since rooting it didn't break your screen)
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You read too much into this. They are swamped processing transactions not even as on guard as TSA's.
 
So i posted a couple of weeks ago about how i sent my dx in for repair but that unfortunately it was rooted and i didn't use rsd to reflash stock before sending and just took my chances (yeah i know completely idiotoc). Well sure enough they sent it right back due to damaged board according to them (in other words having root). Which of course as you know voids the warranty)big extended sigh........ After using a freakin budget samsung flip for a month now:eek:, I just can't take it anymore, it's like waking up in a black and white world. No excitement anymore. IT'S HORRIBLE! I digress.

For almost a week now i've been constantly watching the assembly and dissasembly video for the droid x on youtube. It doesn't exactly look easy to do but it looks like something that i want to do to revive my helpless X. The thing wrong with the screen is that you only see the notification bar at the top when i turn it on. This is how i know the phone isn't completely broke. I've browsed ebay and found a lcd screen and T4&T5 screwdriver for total of $82.

So what im asking is this

A. Is fixing my x myself a wise decision (as far as saving money)?
B. How hard is repairing the screen?
C. Is an lcd screen all i need to fix my phone?

any help is greatly appreciated




 
I don't know much about repairing the screen, but I think that you really don't have anything to loose... Other than the $82.

If you do end up trying to repair it yourself, let us know how it goes. Maybe make your own instruction video/document. That way you can give us your opinion on whether its worth it or not, and where the difficulties lie.
 
It's not something I would recommend to anyone with say a scratch on their screen or anything. But in your case I guess it really is a question of, what do you have to lose? Personally the scenario isn't exactly clear to me though... you see a notification bar when the phone first boots up? Ok so if the screen is bad, then how can you see anything at all, ever?

I dunno, I guess you would know better than anyone. The video you've been watching on YouTube, why were they replacing their screen? Was it damaged in a similar way as yours? If so, then I guess I'd say go for it!
 
its damaged in the sense that only and i mean only the notification bar appears when it's turned on. For example, when it boots up it shows only clockworkmod recovery at the very top. The video on youtube is an instructional video on how to disassemble/assemble the droid x. It wasn't for personal fixing of his phone. But yeah i'm going to have to attempt to fix it myself. I'll post my result as soon as i receive the screen and tools. Thanks for you guys advice as well:).
 
TreyTreyTaylor said:

..what im asking is this

A. Is fixing my x myself a wise decision (as far as saving money)?
B. How hard is repairing the screen?
C. Is an lcd screen all i need to fix my phone?
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In trying to come up with an opinion for you, I started thinking about my phone and what I'd do under the same circumstances (it's not rooted atm, but has been rooted).

Being 100% honest, I would not mess with it and would likely purchase a new phone of my liking, in this case a Fascinate, in your case the X. I'd take the loss and move on.
 
racinwarrior said:
i would direct the repair company to this article

EFF Wins New Legal Protections for Video Artists, Cell Phone Jailbreakers, and Unlockers | Electronic Frontier Foundation

and advise them that your lawyer will be in touch
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Correct me if I'm wrong, but doesn't that just prevent motorola from suing you/protect you from legal implications from rooting?
They can still reject it since the op violated the warranty/ToS or whatever that he signed when he got the phone?
 
its the same with an aftermarket part on a vehicle. they need to prove that that specific modification caused a malfunction. if you install a high flow air filter and then the moonroof stops working they cannot claim you violated your warranty. same with electronics. if he rooted his phone and then the processor overheated the repair company could refuse his claim. however since rooting has no impact on the function of the screen then the warranty cannot be void. if he voices this loud enough the repair company will need to just get rid of his complaints
 
BCox said:
Correct me if I'm wrong, but doesn't that just prevent motorola from suing you/protect you from legal implications from rooting?
They can still reject it since the op violated the warranty/ToS or whatever that he signed when he got the phone?
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+1 ....... rooting voids the warranty.
 
racinwarrior said:
its the same with an aftermarket part on a vehicle. they need to prove that that specific modification caused a malfunction. if you install a high flow air filter and then the moonroof stops working they cannot claim you violated your warranty. same with electronics. if he rooted his phone and then the processor overheated the repair company could refuse his claim. however since rooting has no impact on the function of the screen then the warranty cannot be void. if he voices this loud enough the repair company will need to just get rid of his complaints
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1. installing a high flow air filter and then moonroof fails sounds more like having a case (third party/aftermarket part) and having that scratch your screen, and you could still use your warranty. This is something that car companies expect you to do...

2. you could change information in the cars computer, and then have the moonroof malfunction. This sounds more like a proper analogy (software hack/hardware issue, something the company does NOT want you to do) Instead of trying to fix anything, they will assume that whatever you did caused the problem, since you are not supposed to change the car's computer system...

3. When you buy the phone/sign up with verizon, I'm pretty sure you agree to not root your phone...therefore, when you do root your phone, you violate the terms of service or whatever, and you don't get your warranty

All that said, I feel for the OP. Hope you can get it sorted out...
 
Can't he unroot his phone, go through Verizon instead of Motorola, use his insurance (assuming he had insurance on it) and get another phone?
 
G.Armour said:
Can't he unroot his phone, go through Verizon instead of Motorola, use his insurance (assuming he had insurance on it) and get another phone?
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He bought the phone off craigslist, he's on his own.

OP,
Have you tried to get into the bootloader and flash sbf?

power off...hold menu, camera, and volume down buttons then push the power button while the other's are pushed and held. That will get you into the bootloader, does the screen act the same here?

See the rooting section of this forum for more info on sbf.
 
mxsjw said:
He bought the phone off craigslist, he's on his own.

OP,
Have you tried to get into the bootloader and flash sbf?

power off...hold menu, camera, and volume down buttons then push the power button while the other's are pushed and held. That will get you into the bootloader, does the screen act the same here?

See the rooting section of this forum for more info on sbf.
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I bought my phone off craigslist and I have insurance on mine...I would just file a claim if I had a problem like this.
 
igotgame said:
I bought my phone off craigslist and I have insurance on mine...I would just file a claim if I had a problem like this.
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The OP has no insurance from what I read...It would make putting all the pieces together much easier if the OP had just posted about these issues in his original thread...I'll see if a Mod will merge them???
http://androidforums.com/motorola-droid-x/219624-what-will-i-get-back-mail.html
and
http://androidforums.com/motorola-droid-x/221918-omg-i-started-think-about-something.html
 
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