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It's a limitation of CDMA itself (and all current CDMA phones...not just our Evos). Current CDMA radios can't access both EV-DO (for data) and 1x circuit-switch voice calls. A solution has been announced and will supposedly arrive next year...but that would require a new phone with the new type of CDMA radio...all we will have with our Evos is simultaneous voice and data with the stipulation being through WiFi or 4G, as they use entirely separate radios.
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Package it as SIP, and send it on it's way over the 3G EVDO link...this isn't that hard to do with smart people on your staff.
Edited to add:
Hardware changes to the radio are not needed to implement what I suggested...however, I don't know how QoS will suffer from this.
Voice packets need to go down the EVDO link when in 3G data mode and bypass the 1X voice.
I suspect that the quality of VoIP calls will be anywhere from slightly to significantly worse than cellular switched voice calls. Mobile data networks were designed to carry data, after all, and there has been a hell of a lot more R&D in getting the voice quality up to snuff.
I have tried RTP over Sprint's mobile data network a couple years ago and the best I could achieve was "satisfactory", but the latency was horrible and if the r.f. signal was not pristine it suffered a lot of holes in the recovered voice. We had no means to set any QoS flags in our packets, however.
The other posters are right on the money why you can't do voice and data simultaneously on a CDMA network. AT&T's W-CDMA network does allow simultaneous voice and data usage, a fact which they recently touted in a television ad campaign.
These different air interfaces prevent one universal phone from roaming anywhere in the world. Maybe one day.
Why hasn't this been done yet? Perhaps I don't realize the limitations with EVDO CDMA, or whatever you call it.
Remember, your phone is competing with hundreds or thousands of other phones out there to get a signal back to the cell site. There is interference from improperly installed bi-directional amps, active antennas, paging transmitters, and other random r.f. garbage. Sometimes a newbie engineer makes a change to a cell site or the switch that hoses up things. Sometimes the packets simply do not propagate through the ether to the cell site. All the tagging and QoS in the world won't change that, it's governed by the laws of physics. Once that packet is lost, it's gone forever.
Cell towers don't usually connect hundreds of thousands of people do they?You own an EVO? You can use simultaneous voice and data services without Wi-Fi. Sprint's 4G network uses an entirely different radio than it's CDMA 1x EV-DO radio does.
I hear what you're saying, but the 100K other phone comment seems a bit of an embellishment to meCell towers don't usually connect hundreds of thousands of people do they?
Packets are lost, and have to be retransmitted, but I often get 250k-512k of bandwidth with 200ms as the average ping. That should run VoIP just fine. How many packets do we drop on average currently with data-only 3G? I'll also point out that most of the things you mentioned that would interfere with an IP voice packet's transmission would affect a voice call as well (can you hear me now?). Choppy audio is better than NO AUDIO.
Cram voice packets into the 3G data stream, and tag the hell out of it. Then you can offer voice and data at the same time. Software/Firmware updates only, no hardware changes should need to be made.
Is the solution to add two EVDO radios to the phones? One to send voice and one for data? Each user (if they happen to receive a call) would need to take up two resources from the tower. I'm not saying it's mandatory for them to take up the resources...only if they are actively using data and on the phone. Eventually, this will use up space as more clients try to connect to the same towers.