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why im returning my incredible..28 days later..

That's odd considering I am still waiting for a phone to be returned to my Verizon store so I can get a new back off of one of them (the H in HTC fell off the back). I have been waiting almost 3 weeks and after calling again the other day asking if they received any back yet the Verizon rep says "We haven't had ANY of these phones returned..."

Sounds fishy that you are experiencing the exact opposite.

Verizon lies. My Incredible is going back today.

Maybe it'll be reconditioned and in your hands by next week! Just be sure to wipe it down before you use it; you never know where its been.
 
I think the big issue is that people don't understand that our phones are basically little computers.

Look at your laptop. Does it last three days unplugged? My HP notebook has one of those HUGE 12-cell batteries and it goes about five hours unplugged. Shrink the whole thing down and now you expect a 1GHz proc to last three days with a battery the size of a matchbook?

There's a reason old phones lasted longer: they didn't do anything. It's like comparing a light bulb to an HDTV.
 
The incredible is a great phone but falls short of being what I expected. Android OS however is amazing.

your closing remarks seem at odds with everything you said prior to that. lol

at least you've made the right move and decided the incredible isn't for you. good luck.
 
I think the "30 mins of internet. 45 minutes of padnora streaming" is whats killing your battery. I think any time you stream data from 3g it will kill your battery. I have noticed that if I do anything like streaming music, watching video, my battery will drop fast. Also if I play a 3d game.

I can easily last 2-3 days with just 30min of casual browsing.
Also, I have heard that if you are using data, you are better off using wifi than 3g. but when you are on idle, you should turn off the wifi (which it should do if you have it set right).

Try using wifi when you stream and browse the web, see if that helps.
 
BTW why are there 10 posters here with 3 posts?

PeteyNice, IcedTC, Patsum, c3poman. Go away BetterMost.


can someone who just recently joined this great loving forum not post anything? are you supposed to magically spring forth with over 100 posts before your argument is viewed as valid? i don't know who this guy is that you are referring to, but it is not me, and i do support his ability to post something negative about a phone. that is what forums are for; the open exchange of ideas and opinions, preferably without fear of reprisal or flaming.

i think it is great to be able to read everyone's opinion, good and bad, and then form your own opinion. if this post pissed everyone off so bad, why not just move on to the next one? there is no rule that says you have to comment on everything, or love everything about this phone.

enough of that. sorry i chimed in in the first place, should have listened to my own advice and just moved on.
 
The problem is when complaints are unfounded or based on incorrect assumptions. The Inc sure isn't perfect, but if you're expecting to snag another Android phone and get 24 hours of battery life even with moderate usage you're going to end up horribly disappointed.
 
Odds are that you won't be pleased with the Motorola Shadow either, or any phone for that matter, sounds like you are hard to please, 8 phones in 10 years is a lot of new phones. Besides the leaked Shadow specs aren't any better than the specs on the Incredible. Maybe you should wait for the Droid Magnifico.


Hehehehe. I guess my 4 phones in 7 months was a little excessive:D (Storm 2, Motorola Droid, HTC TouchPro 2 {returned - hated it}, and the HTC Incredible. I always purchase my phones outright so I stay out of contract and can get the latest when it comes out.
 
This thread was very interesting to read for me...
I should start by thanking you all for the comments/contributions here
A strong community is the basis for Android succeeding. But I ask you to keep an open mind.

As stated I will be buying a new incredible after the new shipments come in from HTC to my local verizon store. I got sent a refurbished one and am not okay with that when Im a new customer.

48 hours on a smart phone is reasonable in my mind with conservative use IE: brightness down to 20%. Email once an hour. 100 texts a day and 30 mins of internet. I know my standards are high but such is my expectations after using this phone and loving it. 48 hours are possible with these settings on the blackberry tour and iphone and N95. I should know having used them all... I think once HTC addresses the battery/signal issue that I will be able to see 36 hours at least with this phone. Thats good enough for me.

I don't wish to return to symbian or any other o/s...you must have missed my statement of how Android has changed my perspective completely on mobile computing and all my phones from now on will be of that nature.

IS it possible I have gotten 4-5 bad phones? Of course it is. Is it possible when HTC ships new ones and releases the OTA update I have been informed about by several HTC/Verizon reps my issues will all be addressed? Yes.
Minus the Camera Quality. Yes. I do have faith they will get fixed. or Root will help us fix it.

Also a response to the person talking about low light conditions with a camera on a phone. Please direct yourself to a google search of Xenon flash versus Dual LED flash and you would be surprised how some people use their phones as cameras in the dark with great results. These 4-6 year old phones with a proper flash out take our brand new 8 mp phones in the dark every time. Not an opinion but rather a technical fact.

If I recall an N82 and a K800i both had xenon flash and both have stunning results in the dark. I understand Xenon is expensive to implement and may consume more battery but it would make true use of the 8 MP camera on our phones.

Interesting reaction to a critical post meant to show others who think of buying the phone some things to consider.

Either way..in the words of a certain governator....Ill be back...when new HTC shipments arrive. Damn verizon and their 30 day return window.
 
Do you live in a cave or something? Why can't you throw it on the charger at night? I don't get why you NEED 36+ hours on a single charge.

And secondly, if all you're doing is the occasional email and a few texts, why did you buy an Android phone? That's like buying a Lamborghini so you can drive it half a mile to work in a busy city. Your needs and requirements are COMPLETELY out of sync with what the phone is built for.

You're spending $30/mo and $199 for a phone that you just plain don't need. Get an enV 3 or something along those lines with the $9.99/mo connect plan. You'll have all of your messaging and the ability to check the occasional email with FAR less battery drain.

The Inc isn't a phone. It's a small computer that also makes phone calls. You want a phone that can check email. Two totally different things. Yes, more battery life would be sweet, but basically what you're talking about is disabling EVERYTHING on the phone, which brings up the question of why you went Android in the first place.
 
I think the big issue is that people don't understand that our phones are basically little computers.

Look at your laptop. Does it last three days unplugged? My HP notebook has one of those HUGE 12-cell batteries and it goes about five hours unplugged. Shrink the whole thing down and now you expect a 1GHz proc to last three days with a battery the size of a matchbook?

There's a reason old phones lasted longer: they didn't do anything. It's like comparing a light bulb to an HDTV.

Did that hurt?
 
This thread was very interesting to read for me...
I should start by thanking you all for the comments/contributions here
A strong community is the basis for Android succeeding. But I ask you to keep an open mind.

As stated I will be buying a new incredible after the new shipments come in from HTC to my local verizon store. I got sent a refurbished one and am not okay with that when Im a new customer.

48 hours on a smart phone is reasonable in my mind with conservative use IE: brightness down to 20%. Email once an hour. 100 texts a day and 30 mins of internet. I know my standards are high but such is my expectations after using this phone and loving it. 48 hours are possible with these settings on the blackberry tour and iphone and N95. I should know having used them all... I think once HTC addresses the battery/signal issue that I will be able to see 36 hours at least with this phone. Thats good enough for me.

I don't wish to return to symbian or any other o/s...you must have missed my statement of how Android has changed my perspective completely on mobile computing and all my phones from now on will be of that nature.

IS it possible I have gotten 4-5 bad phones? Of course it is. Is it possible when HTC ships new ones and releases the OTA update I have been informed about by several HTC/Verizon reps my issues will all be addressed? Yes.
Minus the Camera Quality. Yes. I do have faith they will get fixed. or Root will help us fix it.

Also a response to the person talking about low light conditions with a camera on a phone. Please direct yourself to a google search of Xenon flash versus Dual LED flash and you would be surprised how some people use their phones as cameras in the dark with great results. These 4-6 year old phones with a proper flash out take our brand new 8 mp phones in the dark every time. Not an opinion but rather a technical fact.

If I recall an N82 and a K800i both had xenon flash and both have stunning results in the dark. I understand Xenon is expensive to implement and may consume more battery but it would make true use of the 8 MP camera on our phones.

Interesting reaction to a critical post meant to show others who think of buying the phone some things to consider.

Either way..in the words of a certain governator....Ill be back...when new HTC shipments arrive. Damn verizon and their 30 day return window.

I think most people here (I've been lurking for a few months) can appreciate criticism for the device, no phone is perfect, even the Incredible :eek:. But it gets slightly irritating when someone has such high (i.e. unrealistic) expectations for a device and then blames it on the device/mfg/provider.

With such high expectations, you really should have done a lot of research first and waited for the phone to be on the market a few months before taking the plunge. Your post comes off as slightly ridiculous and tends to give people the impression that you are making it up in order to generate negative responses (see: trolling). If that's not the case, then I apologize and was mentioned by MisterMixelPix, a dumb phone might be more to your liking.

P.S. Are you claiming that you have already received "4-5" replacement phones...that doesn't sound very credible. And your line about inside knowledge from "several HTC/Verizon reps", again, that kind of sounds incredible (yes, I said it).
 
This thread was very interesting to read for me...
I should start by thanking you all for the comments/contributions here
A strong community is the basis for Android succeeding. But I ask you to keep an open mind.

As stated I will be buying a new incredible after the new shipments come in from HTC to my local verizon store. I got sent a refurbished one and am not okay with that when Im a new customer.

48 hours on a smart phone is reasonable in my mind with conservative use IE: brightness down to 20%. Email once an hour. 100 texts a day and 30 mins of internet. I know my standards are high but such is my expectations after using this phone and loving it. 48 hours are possible with these settings on the blackberry tour and iphone and N95. I should know having used them all... I think once HTC addresses the battery/signal issue that I will be able to see 36 hours at least with this phone. Thats good enough for me.

I don't wish to return to symbian or any other o/s...you must have missed my statement of how Android has changed my perspective completely on mobile computing and all my phones from now on will be of that nature.

IS it possible I have gotten 4-5 bad phones? Of course it is. Is it possible when HTC ships new ones and releases the OTA update I have been informed about by several HTC/Verizon reps my issues will all be addressed? Yes.
Minus the Camera Quality. Yes. I do have faith they will get fixed. or Root will help us fix it.

Also a response to the person talking about low light conditions with a camera on a phone. Please direct yourself to a google search of Xenon flash versus Dual LED flash and you would be surprised how some people use their phones as cameras in the dark with great results. These 4-6 year old phones with a proper flash out take our brand new 8 mp phones in the dark every time. Not an opinion but rather a technical fact.

If I recall an N82 and a K800i both had xenon flash and both have stunning results in the dark. I understand Xenon is expensive to implement and may consume more battery but it would make true use of the 8 MP camera on our phones.

Interesting reaction to a critical post meant to show others who think of buying the phone some things to consider.

Either way..in the words of a certain governator....Ill be back...when new HTC shipments arrive. Damn verizon and their 30 day return window.

The battery life won't be changed by any OTA update. There is nothing broken, and nothing to fix. I can get roughly 3 days with the usage you mentioned ( assuming you aren't skipping over some battery hog like playing a game. ) Also, the turn off and charge "trick" is just a fact of Li-Ion batteries. Most people are only now noticing it because of how much power this little computer can eat up.

If you had poor call quality in a strong signal area, you should have returned it then and there.

Regardless of whether or not another phones camera is better, the one on the INC is great. That isn't exactly a negative, or a reason for returning it.

I've only used the built in mic for calls, but everyone said I sound good. Music plays great for a phone. You could have had a defective unit here as well, but I'm thinking this just goes along with you being impossible to please.

I'm not saying don't return it...by all means, if you don't like it take it back...but don't try and blame the phone for your expectations.
 
IS it possible I have gotten 4-5 bad phones? Of course it is. Is it possible when HTC ships new ones and releases the OTA update I have been informed about by several HTC/Verizon reps my issues will all be addressed? Yes.

Can I ask you how you have received 4-5 phones since the end of April? I mean the phones been out about a month and its clear that in most instances people are waiting two and three weeks for replacements!

Are you calling VZW?
Are you going to a store?
 
Can I ask you how you have received 4-5 phones since the end of April? I mean the phones been out about a month and its clear that in most instances people are waiting two and three weeks for replacements!

Are you calling VZW?
Are you going to a store?

He's BS-ing. He's a troll. He should be IP Perma-banned..
 
Do you live in a cave or something? Why can't you throw it on the charger at night? I don't get why you NEED 36+ hours on a single charge.

Thats exactly what I was saying.

Unless you live in a tent without power, between home, a usb charger, and a car charger...there are plenty of ways to keep your phone charged.
 
Dude, sweet back yard. Is it really yours or are you the pool boy?

well think of it this way, could the pool boy afford a nice camera to take such high quality panoramas? ;)

Despite being on top of a mountain, the signal sucks lol
Dont waste your time hiking up
 
Wow, a lot of you guys are a**holes.

I got the same kind of response when I was leaving precentral, a bunch of butthurt people chiming in. What's wrong with him voicing his opinion on the phone and why he's returning it? He didn't say he's rushing to get an iPhone and Steve Jobs is God, he said for now it's not working for him. I've heard a lot of reports of call quality being bad, etc. Just because something isn't an issue to you doesn't mean it isn't to someone else.
I do however think the OP's expectations are too high. The day a real smartphone gets that much battery life is still a while in the future. The closest thing I've personally seen to it is my wife's Samsung Rogue, but that's really more of a multimedia/texting phone than a real smartphone.

Good luck finding what you are looking for OP.
 
I expected a few things from my phone for criteria:
To make and receive quality calls
Solid build
Battery last 2-3 days with medium use
Durable
Great sound quality for calls and music
a good camera capable of 2.3 MP or more
3G speeds
Wifi
GPS
Great browser/internet
great keyboard physical or on screen

Yeah, this definitely isn't the phone for you. Everyone has different expectations and needs for a phone. For instance, if you work out in the sun then the AMOLED screen is probably not as good as a regular LCD (though I can see my screen fine when I'm outside... and I'm generally wearing sunglasses). The Incredible is a small touchscreen computer; it isn't a normal 'smartphone'.
You aren't currently using a lot of it's capabilities, and the physical design doesn't suit you. Makes sense to me.
 
The bad battery life can be attributed to lousy apps. Google really needs to pull the hammer down and up the quality of the app store. They have 50K apps in the appstore but 80% of them are wallpapers, re-skinned web browsers. There was this big gold-rush for developers and most the apps are poorly written.

I hunkered down into Android dev for my job. I learned quite a bit about maintaining states, intents,etc when users exit and re-enters apps. I had one app (a simple webkit app) that sucked my Incredible in about 40 minutes. I wasn't doing anything different besides copy-n-pasting some code I got off the web for a prototype to demo.

This is the only downside to "multitasking." I much prefer it over iPhone's single tasking status quo but I can totally understand why Apple has a locked down; regimental screening process. Anyone with an Android book and 4-5 hours can write an android app, compile it, and submit it to the Marketplace. Sorry if this sounds crass but it is the truth.

So I can see how the OP can have bad battery life if he installed some weird app.
Also, I notice apps mysteriously starting up. I'm constantly killing tasks because by mid day, I drop down to 40MB available memory. When it gets that low, I assume the phone uses the disk swap constantly.
 
I think people want him to be a troll because they don't like the criticism of their Incredible phone. A troll is someone that makes inflammatory posts or tries to be disruptive.




100%.....well said! Some just don't get it....
 
At my house it doesnt matter the carrier, signal sucks. Damn mountains.
The con of living tucked away in a mountain
poolpanoramic1.jpg

Ok wow - I'd take that place..
 
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