Help Frp
- By puppykickr
- VIP Lounge
- 4 Replies
It sounds to me like the phones were lost/stolen, and then recovered by the rightful owners.
They have been factory reset, and the information needed to legitimately get through FRP is not working.
That is what I gather from the OP story.
As @svim suggested, take the devices to a carrier shop and have them deal with it.
As @Hadron suggests, this may be an extra Google security thing.
And as @ocnbrze says, we are not allowed to discuss any way except for the proper way to get past FRP.
If the original information used to set up the accounts on the devices is not working, then that is an issue to take up with Google and/or the carrier.
They have been factory reset, and the information needed to legitimately get through FRP is not working.
That is what I gather from the OP story.
As @svim suggested, take the devices to a carrier shop and have them deal with it.
As @Hadron suggests, this may be an extra Google security thing.
And as @ocnbrze says, we are not allowed to discuss any way except for the proper way to get past FRP.
If the original information used to set up the accounts on the devices is not working, then that is an issue to take up with Google and/or the carrier.

ha!
