I signed up for this deal: attached:
Galaxy S23 Ultra | T-Mobile | 512GB | Lavender | Learn more SM-S918ULIFXAU
Pricing with your T-Mobile offer after one time and recurring trade-in bill credits for
Total:
$1379.99/mo) with T-Mobile Financing.
Also brought the price down with free storage upgrade from 256 to 512 for $1180
Get $1000 trade-in credit on a Magenta MAX rate plan.
The trade in was for my mint, no scratches or blemishes on my Galaxy S21+ 5G
with the Magenta Max plan $10 per line (3)
Also big question? Why did I have to sign up Magenta May for all three lines when I'm the one
buying the phone.
Anyway I signed up and the salesman said there would be four PDF about the deal and everything.
So I get home and look at the four PDF and nowhere it says anything about the deal pricing that
I signed up for. So I go online and back down to T-Mobild stored and they STILL won't give me
the deal price I signed up for. They both said they will honor the deal and it will show up
in my billing in 1-2 months. All I got was they told me they sent more info to my email:
Apple iPhone: 11 Pro, 11 Pro Max, 12 Pro, 12 Pro Max, 13 Pro, 13 Pro Max, 14 Plus, 14 Pro, 14 Pro Max
Samsung Galaxy: S22+, S22 Ultra, S21+, S21 Ultra, S20+, S20 Ultra, Note20, Note20 Ultra, Note10, Note10 5G, Note10+, Note10 lite, Z Fold4, Z Flip4, Z Flip3, Z Fold3, Z Fold 2, Z Flip, Z Fold
These are the list of the device which qualify for $1000 off credit. Your device is present in this list
I do apologize for the confusion. I wanted to convey that it will not specifically show on your account online.
It will show up in your next billing March 17th.
I think that is strange!!! You don't get something like a TV without proof you you paid for
AND what kind of pricing deal you got. They sure made it clear I signed the two year contract.
Just said trust us, it will show up in your billing, quote the chat:
Get up to $1,000 off an eligible Samsung Galaxy device when you purchase it on EIP, trade-in an eligible device and have or switch to Magenta MAX
Promo period: February 1, 2023 – TBA
Bill name: 2023 Samsung Trade P1
Promo code / Offer ID: P287 / OR16570
I think I'm getting the run around? Thoughts I don't want to get screwed but it might be too late.
I haven't gotten the phone yet, they say in 2-5 days. I won't open the box until this is straighten out.
nor will they get my Galaxy S21+ 5G either. I will sit down with the manager and get this cleared up.