I've always described how I feel about Apple and Android this way: Apple is great if you're not all that familiar with smartphones or computers in general, but want something that looks nice and is intuitive enough that you don't need to take the time to figure out how all the software works. It's like a smartphone with training wheels. Android, on the other hand, allows a LOT of customization and tinkering but makes some real sacrifices on ease of use, leading for a steeper learning curve for newbies. If you're familiar with computers or smartphones at all this probably won't be an issue, but for some it can be overly intimidating and confusing.
Put another way: If your 85 year old nan asked you to help her pick out a new smartphone to move away from the nokia brick she knows and loves, would you instinctively reach for a Droid or an iPhone? Personally, I'd be getting her the iPhone, knowing that she'll be able to pick it up quickly and use it fairly efficiently with little to no effort. Buy her a Droid though, and I'm probably going to have to spend some time showing her the ropes, teaching her the basics and then standing by as tech support when new issues pop up.
It doesn't make one better than the other, it just means they're good at different things.