What you and I might perceive to work, isn't exactly how the big red sees it.

If Verizon tries to hype up the GNex, why would anyone buy the Rezound or Razr? I mean.. look how much money they put into selling those two phones.
So if you are a Verizon Wireless salesperson, your job is to sell what's on the floor. The two top phones right now are the Rez & Razr. Those are your selling points. Big red will worry about the rest.
Even if I agree with how you handle the situation, it's not up to us to decide. I have 4-5 people telling me the same thing and they work for the company. I also have had 2-3 actual workers that I do not know tell me it as well. That's consistency in what they are telling me.