People keep saying that Verizon has done nothing wrong. If by "wrong", you mean something "morally wrong", or if you mean "against the rules", then I agree with you, Verizon has done nothing wrong.
However, I would definitely say that they have been unreasonable. I have been a paying customer for 10+ years (holy sh#@ I can't believe it has been that long). Not that that really means anything, but you think they would do their best to take care of such a loyal customer.
For example, consider the following scenario:
You ask your friend if s/he would like to get dinner this week. S/he tells you that s/he can, but s/he has a very busy week. On Tuesday, you realize that you will be free for dinner on Friday. You want until Friday morning to tell your friend.
Did you do something wrong? Of course not.
Were you unreasonable letting your friend, who said they were very busy, know the morning of the day you could go to dinner, that that would be the day (even though you knew days in advance)? I would argue yes.
Just wanted to throw that out their.
Do I believe Verizon has done something wrong? Again, it depends how you define "wrong". Do I believe Verizon has been unreasonable? Yes.
However, I would definitely say that they have been unreasonable. I have been a paying customer for 10+ years (holy sh#@ I can't believe it has been that long). Not that that really means anything, but you think they would do their best to take care of such a loyal customer.
For example, consider the following scenario:
You ask your friend if s/he would like to get dinner this week. S/he tells you that s/he can, but s/he has a very busy week. On Tuesday, you realize that you will be free for dinner on Friday. You want until Friday morning to tell your friend.
Did you do something wrong? Of course not.
Were you unreasonable letting your friend, who said they were very busy, know the morning of the day you could go to dinner, that that would be the day (even though you knew days in advance)? I would argue yes.
Just wanted to throw that out their.
Do I believe Verizon has done something wrong? Again, it depends how you define "wrong". Do I believe Verizon has been unreasonable? Yes.