ThorWantNexus
Newbie
Haven't been to Best Buy near me to try to phanagle a Nexus, but I thought I'd drum up a CSR chat
Transcript:
Lauren T: Hello. Thank you for visiting our chat service. May I help you with your order today?
Jeff: I have a couple questions
Jeff: first
Lauren T: I'd be happy to assist you.
Lauren T: Okay.
Jeff: thanks. my contract is up and I would like to upgrade to the Galaxy Nexus, do you have any information on availability?
Lauren T: I do apologize, we do not offer that phone nor a release date on it.
Jeff: do not offer the phone yet? or at all?
Lauren T: At all.
Jeff: Has it been canceled? Verizon announced back in October they'd be carrying it...
Lauren T: Yes, I am saying we do not have a release date or any information on that phone yet.
Jeff: Oh I see.
Jeff: Alright, second question
Lauren T: All right.
Jeff: I have heard that there is a deal you can get for $100 off if you upgrade from a 3G phone to a 4G phone and live in the midwest (I live in MN). Is this true?
Lauren T: That is not true.
Jeff: Ok.
Jeff: that's all I have
Jeff: thanks for the assistance
Lauren T: It has been my pleasure to chat with you today! Please feel free to re-open the chat session if you need further assistance . Thank you and have a great day!
She seemed kind of irritated, if you can sense irritability through text...
When she said "At all." I got real confused... at that point we should go burn Verizon headquarters to the ground. Fortunately, that won't be needed, but still. No info.
I didn't really expect to get a straight answer about that $100 off, I was just curious what they'd say.
Transcript:
Lauren T: Hello. Thank you for visiting our chat service. May I help you with your order today?
Jeff: I have a couple questions
Jeff: first
Lauren T: I'd be happy to assist you.
Lauren T: Okay.
Jeff: thanks. my contract is up and I would like to upgrade to the Galaxy Nexus, do you have any information on availability?
Lauren T: I do apologize, we do not offer that phone nor a release date on it.
Jeff: do not offer the phone yet? or at all?
Lauren T: At all.
Jeff: Has it been canceled? Verizon announced back in October they'd be carrying it...
Lauren T: Yes, I am saying we do not have a release date or any information on that phone yet.
Jeff: Oh I see.
Jeff: Alright, second question
Lauren T: All right.
Jeff: I have heard that there is a deal you can get for $100 off if you upgrade from a 3G phone to a 4G phone and live in the midwest (I live in MN). Is this true?
Lauren T: That is not true.
Jeff: Ok.
Jeff: that's all I have
Jeff: thanks for the assistance
Lauren T: It has been my pleasure to chat with you today! Please feel free to re-open the chat session if you need further assistance . Thank you and have a great day!
She seemed kind of irritated, if you can sense irritability through text...
When she said "At all." I got real confused... at that point we should go burn Verizon headquarters to the ground. Fortunately, that won't be needed, but still. No info.
I didn't really expect to get a straight answer about that $100 off, I was just curious what they'd say.