Root What can VM do if they find out about root/custom ROM?

[junior187]

I have a rooted Lg Optimus V on a custom ROM. It's been working for a while now no problems at all, then out of no where last night it wouldn't turn on. I tried different cables and different Battery. it just flashes at the LG screen. I've tried getting into recovery and stock recovery nothing works, only flashes for a couple of seconds. I then called VM and was told I'm still under warranty and will be shipped a phone in 3 days. Thing is.. I have to ship them my broken ROOTED/CUSTOM ROM optimus v. What can happen if they find out about it? would I have to pay them for the phone they send or just ship it back? should I ship it? I'm thinking of just shipping them the same working one they ship me that way I don't get into trouble? thanks for any help.

 

[Petrah]

Worse case scenario, you have to pay for the repairs.

Once you rooted the phone, the warranty is void.

 

[sammyz]

Worse case scenario, you have to pay for the repairs.

Once you rooted the phone, the warranty is void.

you can always unroot

 

[Petrah]

you can always unroot

Warranty is still void weather you unroot or not. It's called fraud if you unroot and send it in to take advantage of the warranty.

 

[Leslie Ann]

Find a used phone on Craigslist for $50.

 

[Thorsten]

I have a rooted Lg Optimus V on a custom ROM.

Please remember to keep posts about rooting and rooted devices to All Things Root. You

 

[bac22]

Warranty is still void weather you unroot or not. It's called fraud if you unroot and send it in to take advantage of the warranty.

rooting your phone doesn't void your warranty, but putting a custom ROM on the phone does.

 

[Petrah]

rooting your phone doesn't void your warranty, but putting a custom ROM on the phone does.

Actually it's not specific. They do not specify what type of alteration they mean. Altering the OS (which rooting does) or altering the physical phone itself.

 

[RoujinKarma]

Actually it's not specific. They do not specify what type of alteration they mean. Altering the OS (which rooting does) or altering the physical phone itself.

Reason why you could get away with it, if you unroot/Install stock ROM and send it in. Because your removing the modifications you did with the phone before you send it in. Meaning there is enough proof that your modifications did not effect the phone, meaning the hardware/software that VM gave you broke the phone.

I had a giant deal with this before with Sony when I had a Custom Firmware, using this excuse got me off the hook.

 

[JerryScript]

Legally, you have no recourse. Ethically, you have no right to do such a thing. In reality, people do it everyday, and carriers though against it, will usually attempt to retain a customer.

 

[Petrah]

None of that matters. I would know. Id rather not think of myself (or have others think of me) as a cheat and a liar (if you'll cheat and lie to a business, you'll cheat and lie to anyone). Fraud is a big deal and simply not worth the risk. Karma always comes back to bite you in the ass in some fashion.

 

[benslgdroid]

To answer your question, since you can't boot to unroot anyway as you said in the first post, they will likely do nothing. It gets sent to the manufacturer in mass more than likely and there is no law against it but as has been made abundantly clear it can be a question of ethics. You probably made your decision by now but I thought I'd give you a neutral standpoint.