Nashdroid
Android Expert
I would tell him to think long and hard weather or not he wants to keep me as a customer. Scolding me about a return policy that VZW created that does not effect him should be a no no. Especially as he is the Manager?
Or even better, whether or not he wants to keep his job or not. I think you should complain to someone. That story got me so mad! How dare he treat you like that when you're perfectly within your rights and within the rules to return the Eris and wait on "something better." He should keep his big mouth shut! I'm usually a pretty calm person, but this story seriously set me off.
