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***Official HTC Incredible Thread***

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evilotto said:
Are nexus 1's coming from google preloaded with sense on t mobile? (I haven't seen anything about this) Like i have posted before I don't see google EVER selling the N1 with sense, since the whole reason they decided to sell the N1 in the first place was because they felt that android was getting too fragmented by all the manufacturers and they wanted to show off their operating system in it's pure form.

If they were officially adding sense to the N1 then they are doing the opposite of the whole reason for the N1 in the first place.
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Agree... I haven't seen anything about Sense on the N1. It's a completely google device.
 
Shaquetta: Hello. Thank you for visiting our chat service. May I help you with your order today?
You: Need to get a new phone for my husband but his upgrade is not due untill april 9th. I dont want to use the ne2 on my primary line yet as I am waiting for the new HTC phone to come out. Is there any way to get him an early upgrade?
Shaquetta: You would have to call customer care in order to see if you can get an early upgrade on his line.
Shaquetta: Will that work for you?
Shawna: would I then have to buy from them or would I be able to go to a corporate store and buy the phone from them?
Shaquetta: You would have to see what they say./
Shawna: ok. On a side note..... Have you heard anything yet about when the new HTC phone will be coming out?
Shaquetta: Unfortunately, we do not have that information at this time, but you are able to sign up for our Email Updates and they will let you know if anything comes up. Hover over the Support tab and you will be able to click on the link from the list.
Shawna: Have you heard about it though? I think it is caled the incredible. it has the same Sense UI as the Eris but is supposed to be much faster and much bigger screen.
Shaquetta: Unfortunately not./
Shawna: okay well thanks anyway


She gave me Nothing at all :(
 
surfboard3r said:
so if i have an upgrade right now, can i go get an eris for 30 days and then return it when the incredible comes out without paying anything?
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Thats a thought. Since the BOGO is still on wonder if they would let me have a dumb phone intead of a smart phone free then i could return the eris and keep the dumb phone for my husband. I am too selfish to waste my $100 on his " Man" phone ( his words) . hmmmm any thoughts?
 
I can never get the chat window to come up when I go to VZW's website. What do I have to do (and can I do it while signed in)?
 
tluv00 said:
I can never get the chat window to come up when I go to VZW's website. What do I have to do (and can I do it while signed in)?
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Yeah I was signed in at the time. Just had to let my mouse hover on the phone I was looking at for him and eventually it just popped up.
 
Sisaacs said:
Thats a thought. Since the BOGO is still on wonder if they would let me have a dumb phone intead of a smart phone free then i could return the eris and keep the dumb phone for my husband. I am too selfish to waste my $100 on his " Man" phone ( his words) . hmmmm any thoughts?
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Nope, if you do the BOGO, both phones have to be returned.
 
xfuchsiax said:
Nope, if you do the BOGO, both phones have to be returned.
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That stinks :( well guess I'll just have to go to corporate and see if they wll me me do an early upgrade on his line and let me keep my NE2 on my primary open. doubtful though. He cant wait 2 weeks for a new phone and his radio is dead on his. :(
 
Sisaacs said:
That stinks :( well guess I'll just have to go to corporate and see if they wll me me do an early upgrade on his line and let me keep my NE2 on my primary open. doubtful though. He cant wait 2 weeks for a new phone and his radio is dead on his. :(
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If his phone is dead, they might be more willing to let him upgrade early. You'd think that would be a good way to handle customer service anyway.
 
Thank you for contacting Verizon Wireless via our Website, my name is Miles. I apologize for the delay in response to your email. I understand the need to review new equipment that may be of interest to you. I will be happy to assist you with your inquiry in regards to the Nexus One and HTC Incredible devices.

We definitely value your business and wish to continue to be your wireless provider.

I can understand the need to be able to purchase one of the new devices of your liking. I am unable to provide information regarding approximate release dates, as this may raise expectations that may not be met. We must ensure the device will be fully functional and error free before releasing them for our customers. I apologize they are not available as of yet.

There are several wireless phones being tested for functionality and reliability with our network. Verizon Wireless will not offer a product or service unless it meets the high standards our customers have come to expect. Verizon Wireless is constantly improving the services, features, and wireless phones we offer to our customers for their communication needs.

Although we do not have the handset you are looking for at this time, I invite you to view our current phone selection as a possible alternative. To view available equipment, please click on the following link, which will direct you to the "Products" page of our website:

www.verizonwireless.com/products

You may also receive free e-mail updates as to when new products and services are available. To receive your free e-mail update, please click on the following link to view the "E-mail Updates" page of our website:

Be the First to Know


I make it my personal goal to resolve all of your wireless concerns. I hope I have done that for you today by providing you with how you can be notified when the new products are available and why it takes awhile for equipment to be released.

We appreciate your business and thank you for choosing Verizon Wireless.

Sincerely,

Miles
Verizon Wireless
Customer Service



FROM VZW
 
woodraskam said:
If his phone is dead, they might be more willing to let him upgrade early. You'd think that would be a good way to handle customer service anyway.
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Would think but as long as I've got that NE2 on my line ( the primary) I think they are going to make me use tht one. I'll go and ask anyway, maybe will be able to scope out some info on the Incredible while I m there;)
 
woodraskam said:
If his phone is dead, they might be more willing to let him upgrade early. You'd think that would be a good way to handle customer service anyway.
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I was able to upgrade early (within 30 days of her NE2) for my daughter's phone when it broke. I had to call the 1-800# from the store (they would not do it on their own). After the call, I was then able to upgrade in the store during the same visit. I had to jump through hoops but eventually got it done.
 
woodraskam said:
If his phone is dead, they might be more willing to let him upgrade early. You'd think that would be a good way to handle customer service anyway.
Click to expand...

I've found that calling VZW is often better than going to the store. Sure you have to wait 24 hours for the phone to arrive, but they usually seem to be able to help you out more than the store people. Just my experience.
 
wow another expected announcement day with no announcement. huh, im getting the feeling there is a pattern here. whats funny is that the verizon executives have to have been turned on to several sites like this and are probably ROFL reading these posts.
 
Does anyone actually believe a Saturday announcement? Come on... No way.

Expect the coming week or April's 1st week as a more likely candidate for an announcement.

Motorola Droid was announced on a Wednesday.
Eris Was announced on a Thursday.
Devour announced on a Wednesday.
 
Kappy said:
BTW, where is the coffee and donuts?:D
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MM was in the kitchen and reported a box with a sticker that read "Do not EAT until further notice" . Now we're not saying that they are donuts in the box or not, but it seems likely since it's a Saturday and all the donuts would of long been gone had that sticker not been on it. Unfortunately he was unable to get a picture of the box or the honey glazed. :( Some people are claiming there were in fact donuts but MM ate them all.

;):D:D
 
xfuchsiax said:
I've found that calling VZW is often better than going to the store. Sure you have to wait 24 hours for the phone to arrive, but they usually seem to be able to help you out more than the store people. Just my experience.
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Yeah so I called and they said they would okay his early upgrade after some trouble shooting first - However during the trouble shooting his radio magically came back on so no early upgrade for him, oh well at least he has a working phone for the moment.
So I asked her after all that if she had heard about the Incredible " Actually, no"., she said " the first I heard of it was when you mentioned it. But we never hear of new phones sometimes untill the day before they come out.'
 
Sisaacs said:
Shaquetta: Hello. Thank you for visiting our chat service. May I help you with your order today?
You: Need to get a new phone for my husband but his upgrade is not due untill april 9th. I dont want to use the ne2 on my primary line yet as I am waiting for the new HTC phone to come out. Is there any way to get him an early upgrade?
Shaquetta: You would have to call customer care in order to see if you can get an early upgrade on his line.
Shaquetta: Will that work for you?
Shawna: would I then have to buy from them or would I be able to go to a corporate store and buy the phone from them?
Shaquetta: You would have to see what they say./
Shawna: ok. On a side note..... Have you heard anything yet about when the new HTC phone will be coming out?
Shaquetta: Unfortunately, we do not have that information at this time, but you are able to sign up for our Email Updates and they will let you know if anything comes up. Hover over the Support tab and you will be able to click on the link from the list.
Shawna: Have you heard about it though? I think it is caled the incredible. it has the same Sense UI as the Eris but is supposed to be much faster and much bigger screen.
Shaquetta: Unfortunately not./
Shawna: okay well thanks anyway


She gave me Nothing at all :(
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That's because the CSR's (phone/chat) are in some call center in Murry Utah and other locations. I had some friends that worked there. They don't know thing one about new phones. We would do well to talk to people in stores as they receive training first. I've found that the techs are more informative than the salesman for rumored phones.
I would stop wasting your time with them. ;)

Sorry if that came out snappy. :)
 
Sisaacs said:
Shaquetta: Hello. Thank you for visiting our chat service. May I help you with your order today?
You: Need to get a new phone for my husband but his upgrade is not due untill april 9th. I dont want to use the ne2 on my primary line yet as I am waiting for the new HTC phone to come out. Is there any way to get him an early upgrade?
Shaquetta: You would have to call customer care in order to see if you can get an early upgrade on his line.
Shaquetta: Will that work for you?
Shawna: would I then have to buy from them or would I be able to go to a corporate store and buy the phone from them?
Shaquetta: You would have to see what they say./
Shawna: ok. On a side note..... Have you heard anything yet about when the new HTC phone will be coming out?
Shaquetta: Unfortunately, we do not have that information at this time, but you are able to sign up for our Email Updates and they will let you know if anything comes up. Hover over the Support tab and you will be able to click on the link from the list.
Shawna: Have you heard about it though? I think it is caled the incredible. it has the same Sense UI as the Eris but is supposed to be much faster and much bigger screen.
Shaquetta: Unfortunately not./
Shawna: okay well thanks anyway


She gave me Nothing at all :(
Click to expand...

better than the conversation i had with "marnique"...that has to be her real name :rolleyes:

she flat out said "No". and that was the end.
 
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