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anyone give Verizon a hard time about loosing unlimited data and win?

N

n813ca

Well-Known Member
anyone get a new contract with phone without loosing unlimited data? If I loose it I will be switching to Sprint.
 
no. you upgrade with discount, you agree to current contract terms. period.

sprint isn't exactly unlimited, btw. read the fine print.
 
Yeah, I've got a tough decision to make when it's time to replace my GNex.

I'll either have to buy my next phone at full-price (no discount) and keep my grandfathered unlimited data or get one at discount, on-contract (or switch carriers, which I've also considered).

I've gotta say though that I usually am near a good wi-fi connection most of the time, so I'm not actually sure how much data I need a month, so I guess I really need to figure that out when the time comes.

Cheers!

:)
 
How does this work if you currently have a 3G phone on unlimited data and purchase a 4G phone for full price? Would you still be grandfathered with the data?
 
mhotovec said:
Scary, you probably already know this, but the My Verizon app will tell you your data usage. It makes it easier to figure out how much data you actually use.
https://play.google.com/store/apps/...1bGwsMSwyLDEsImNvbS52encuaHNzLm15dmVyaXpvbiJd

Like you I'm nearly always near wifi. I'm 15 days into this billing month and have used 87 MEGS of data. I'm not even a blip to them.... :)
Click to expand...

Thanks, Hoto! :)

Good to see you again, sir!

I think I've had that installed on my phone before and I know there are some other app alternatives, too. I've just never had to pay attention to the amount I've been using before, so I haven't ;) :).
 
mhotovec said:
Like you I'm nearly always near wifi. I'm 15 days into this billing month and have used 87 MEGS of data. I'm not even a blip to them.... :)
Click to expand...

I'm 5 days in and I'm at 1.36GB :eek:, far worth it to me to pay full price or buy a used newer model.
 
Here's a question -- if I'm going to buy a new phone at full price to keep my unlimited data, do I have to wait out the rest of my current contract to do so?
 
no, if you buy the phone and full price you can replace the current phone on the unlimited account with that one.
 
festerw said:
I'm 5 days in and I'm at 1.36GB :eek:, far worth it to me to pay full price or buy a used newer model.
Click to expand...

Just out of curiosity, what the heck are you doing? I am debating getting a new phone but I really don't want to give up that unlimited data, though I'm never even close to 2G. What do you do that uses so much data?
 
It's my internet connection for home also since it is my only option besides dial up or satellite.

It's usually not that high though monthly is usually between 5-6gb but my wife was working on a project for her MBA and sending fairly large files back and forth to her team members and was using Skype for a good 6 hours a day.
 
You want to give Verizon Wireless a hard time and keep your unlimited data plan because of their new plans and policies.

hahahahahahaha. Sorry but nobody on VZW's end is forcing you to buy a phone with a gun to your head with a contract. That is your choice and by your choice you are agreeing if you get a subsidized phone with a service agreement, you agree to the unlimited data dropping off.


And no you cannot win. VZW's system is setup that 1 plus 1 must equal 2. Meaning you get a new contract device with an upgrade and you have unlimited data it drops off. VZW's system is set up that the computer it self follows VZW Policy. There is zero way to circumvent the computer or override it. Only one department with VZW can do an override and they will deny it if it doesn't meet the requirements.
 
I recently upgraded to the Galaxy S3 with a contract renewal. I didn't change anything with my plan but at the retail store they took my unlimited data and dropped me to 2 gigs. As soon as I got the phone and everything setup I called the Verizon customer service to talk about canceling my service (was planning on going to sprint). The rep said that is just something they have been pushing at the retail stores but if you call the customer service center (click the option for contract cancelation) they have the ability to give you back your unlimited data. Just do it within the 2 weeks of purchasing the new phone and contract renewal cause after that your locked in for 2 years and they probably won't do anything for you. My friend also did the same thing when he bought his new iphone. They gave him his unlimited data back without any issues in order to keep him as a customer believe it or not.

That is mine and my friends experience with upgrading to a new phone with a contract renewal. Its worth calling and trying, if anything you cancel your service and move onto a carrier that offers unlimited data.
 
Verizon didn't even try to save my 4 line account. I only have 1 line with unlimited data and customer retention actually told me that a competitor might be better for us. 10 year 4 line customer, 3 smartphones only one that had unlimited that uses less than 3 GB per month. I was shocked and disappointed that they didn't even try or seem like they cared.
 
Unless you're a complete data hog or don't have a good concept of how much data you use, the tiered plans aren't nearly as bad as everyone makes it seem.

On average, my wife and I use about 5.5 gigs of data a month. We could have gotten the 6 gig plan and save 10 dollars. I actually got the 8 gig plan and am only paying 3.50 more than I was before. Sure, it's nice to not have to worry about your data, but once you get in the habit of being responsible it's not that big a deal.
 
I upgraded the day before the unlimited data plan was discontinued. Apparently the rep messed something up because I ended up having to place the order again the next day. That second rep said I would still retain my data plan since it was an error on their part.

A few days later I received my Galaxy Nexus and went to town with my new 4G connection. That evening I received a text from Verizon saying that I was nearing half of my monthly data plan allotment. I was floored.

I called Verizon the next morning and made my case, telling the rep the whole story. She was very understanding and said she'd do everything she could to get my plan back. Turned out I had the enterprise unlimited data plan and, although the normal individual unlimited data plan was not available to me, the enterprise unlimited data plan was still in the system. Just like that, I got my plan back.

I never signed up for that specific plan but since I use quite a lot of data, Verizon decided to switch me to that. In the end it's what saved me. I don't know if it's still available but it was $15 more than the usual data plan.
 
If this is still true, then would be quite the interesting development. I don't think I ever knew anyone with the enterprise unlimited 45 dollar data plan. I knew when I signed up for my original contract I had the option, but found it pointless.
 
WuBoy said:
Unless you're a complete data hog or don't have a good concept of how much data you use, the tiered plans aren't nearly as bad as everyone makes it seem..
Click to expand...

I'm glad that works out for you, WuBoy. I have 4 smartphones on 4 lines: me (data hog), son (data hog), daughter (reasonable data user) and the Darling - but technologically impaired - Bride (what's "data"?). To replace our unlimited data lines into a 10GB/mo Share Everything bucket would cost another $80 a month for me.

Granted, we're on a unique promotion that Verizon undoubtedly regrets ever giving us: $9.95/mo unlimited data per line that we scored 2 years ago and counting. A lot of folks scored that one and have retained it. So that SAVES us the $80/mo.

I have a special account set up where a portion of my check is automatically deposited just so we can buy new phones at full retail every 2 years or so. The kids know they need to do the same thing, or they are on their last phone forever. If they want to subsidize a phone in the future, no problem: they splinter off to their own plans.

Sorry, the Chief is really good at rambling sometimes :p
 
The_Chief said:
I'm glad that works out for you, WuBoy. I have 4 smartphones on 4 lines: me (data hog), son (data hog), daughter (reasonable data user) and the Darling - but technologically impaired - Bride (what's "data"?). To replace our unlimited data lines into a 10GB/mo Share Everything bucket would cost another $80 a month for me.

Granted, we're on a unique promotion that Verizon undoubtedly regrets ever giving us: $9.95/mo unlimited data per line that we scored 2 years ago and counting. A lot of folks scored that one and have retained it. So that SAVES us the $80/mo.

I have a special account set up where a portion of my check is automatically deposited just so we can buy new phones at full retail every 2 years or so. The kids know they need to do the same thing, or they are on their last phone forever. If they want to subsidize a phone in the future, no problem: they splinter off to their own plans.

Sorry, the Chief is really good at rambling sometimes :p
Click to expand...

Yeah I hear you. There are definitely some people that should do any and everything they can to keep their plans. But some people don't realize that the tiered plan would save them money. If you only use 2 GB a month on an average, you could probably get the 4 GB plan and save money without having to count your bytes everyday.
 
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