Well, it's not the end of your life if you have to wait a month for a minor update to a stupid phone, an update 99% of it's owners probably dont even know exists as normal people have no idea of the technical details of their phone.
I think the bitter complainers here are far, far, far worse than Samsung is. It's kind of like bad airline service, or email spam back in the day. The people complaining about it are far worse and more annoying than the actual problem.
At least we're getting 2.2. A true example of bad support would be if we weren't getting 2.2 at all.
Also, I saw a chart on Android Central recently, and about the same percent of Android phones are on 2.2 as are still on 2.1 (it was something like 40% for each) So that tells me Samsung isn't even an outlier here. Just as many people dont have 2.2 yet as do have it, across all manufacturers.
Also, I dont think it's even Samsung here, could be AT&T and others too.