Help 3G Data Connectivity Issues

[sha2012]

Posting on the vmu FB page :

"Virgin Mobile USA Hello Elisa, we are having an outage that is affecting data service. Our support team should have the systems runing again shortly. ^ML37 minutes ago

 

[mydrdrcks]

No, Noodz, my icon disappeared as well. I am in Atlanta wit ya. I thought it was MY phone, but my 3g is completely GONE right now

 

[cutterjohn]

But did anyone's 3g icon completely disappear or is that just me?

disappeared. It won't appear UNLESS it has a connection, and apparently not even the old 1x is working either... I'm voting that sprint has ITT Tech rejects running their prepaid networks since they're clearly incompetent.

 

[sha2012]

But did anyone's 3g icon completely disappear or is that just me?

Yep. Because its getting no data at all... 1x, 3G or whatever.

 

[n00dz]

No, Noodz, my icon disappeared as well. I am in Atlanta wit ya. I thought it was MY phone, but my 3g is completely GONE right now

I thought it was just my phone as well

 

[n00dz]

pull the battery for about 2 minutes.

If you interrupted the "activation", you probably need to do it again, let it complete, and let it reboot.

Thanks I got it to work yesterday by opening the Activate app again and let it run its course.

 

[jralabate]

no data in Idaho

 

[spartaburns]

nothing in tampa fl either. the 3g icon is missing also.

 

[greg4android]

Great! Glad you're back up and running!

Thanks I got it to work yesterday by opening the Activate app again and let it run its course.

 

[melim]

Out here in Philly metro area, too. Been about 2 hours. I thought we were done with this crap.

 

[n00dz]

Great! Glad you're back up and running!

Down again tonight because of an outage though :/

 

[getchevyn]

Mine is down also. Looks like another upgrade. The last time this happen was 1 1/2 month ago. Should be back up in a few hours. I just wish there is a app that will warn us.

 

[ScottColbert]

That's weird, the 3G on my phone works fine but the mobile broadband is out. :/

 

[Lanzagas]

Nothing in Miami Fl

 

[ScottColbert]

3G on my phone works but not on my mobile broadband. Go figure....

 

[nightspd]

I'm hoping this is maintenance. The last time they did this I got a major boost in 3g data speeds. W/Sprint now trying to block the AT&T/T-Mobile merger, i wanna see what they do to ramp up their provider services.

Oh, in case anyone here doesn't know, Sprint is Virgin Mobile's backbone network.

 

[Marialle]

Mine's out too. No icons or anything.

 

[birdgofly]

Same here.. Mid-Ohio.. thought my optimus was up and dying so that's a bit of good news.. getting really touch and go normal network service too. Booooooo I hope they get it up and running soon, it really messed up the fight I was having with my boyfriend via text today =P

Update: Getting normal service now, but still no 3g, not even an icon.. I guess no picture messaging for me..

 

[Jimbotron]

Mine's out too. St Petersburg, Florida. No icon. No likey...

 

[jayjayc]

3g in NorCal is out too

 

[musick]

Had some trouble at 6pm, but no issues now. All icons, full data/net/etc.

Location: San Diego.

 

[ThePyroSpaz]

3G is out in central Maryland. No icons, nothing.

 

[Jimbotron]

Just came back on. Icon back and running normal. Likey...

 

[thiswateredone]

3G up and running again in N NJ Bergen Cty.

 

[benslgdroid]

Back up now