Wow there are phones out there that dont have 2.1 yet much less 2.2 and look how long htc took to update the mytouch 3g. Heck of a lot longer than it took samsung to push the update to the carriers. Hassling samsung tech support is not going to do any good. Maybe they cant give us a date because it is not in their hands but att hands. The op has 3 posts 3 of which are in this thread and one complaining about not having 2.2 in another thread. If 2.2 was such a big deal why did you purchase a phone that had 2.1 on it with no more info than will be upgraded to 2.2 eventually. There has been no official release date by samsung nor at&t. If it is really a big deal root the phone and load a 2.2 rom. Heck this is android its open source is the major selling point.
Ok my rant is done. I hope 2.2 comes quickly for my captivate and my fascinate, but I knew I bought the phone as is and not expecting much from samsung nor the carrier.