I'd like to share a rather pleasant conversation I had with a VZW csr yesterday. Sorry for the impending long post.
I had called about a conflict with the estimated ship date of the GSIII and an upcoming camping trip. After a friendly chat about that and a few other things, she looked at my account, noticed we have been long time customers, and asked whether we were happy with our service.
I replied that we had been happy until the announcement of the new shared data plans. She wanted to know why. So, I explaned to her that we have no need of unlimited text/talk and so the shared plans as they are currently structured do not benefit us in any way. Looking at our usage, she agreed that they were not a good idea for us. She then asked what we would like to see in a shared plan. I told her it would be great if we could keep our current talk plan, priced the same as it is now, then add a data bucket to that. I mentioned we would be happy with paying $10/gig for something like that.
She seemed genuinely interested in the idea. Said she was in the same situation with the new plans, and really liked my idea better, as it would be good for her family as well. She said she would pass the notes on to her supervisors.
Now, I realize she is a low man on the totem, but I wonder if there has been enough of an outcry that they are looking at providing more choice for the shared plans. Frankly, I would give up my unlimited, which I use very little of, if a shared plan came down the pipes that would actually work for my family. My husband has an Inc2, but uses no data, and the third line was just started so I could pre-order the GSIII. I plan on putting an old MOTO flip phone on it and giving it to my soon to be 11 y/o daughter. Adding a third data line would be too expensive, but a 5gig for $50 shared plan would work well.
Anywho, I think it couldn't hurt for everyone who is unhappy with the new plans to call and nicely voice their objections and provide a reasonable alternative. I think we all know unlimited data as we know it is gone. But there's no reason we as consumers can't try to make the new order of things a bit more amenable, and a but less painful to the pocket book.