powerplayj
Newbie
I was told to call the store close to the ship date...which now appears to have been delayed. I was told the phone would be shipped overnight.
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Date you ordered and received the phone vs. "will ship by" date
- Thread starter soleilvie
- Start date
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- Tags
- htc droid incredible
I was told to call the store close to the ship date...which now appears to have been delayed. I was told the phone would be shipped overnight.
Wickiup
Member
I ordered in a Verizon store and have my receipt right in front of me. It reads, "HTC INC .... (Rebate Eligible) .... 1 YR MFG WARRANT .... FEDEXSHP002 FEDEX 2DAY 7PM .... Portland OR". Don't know if 2 day shipping is standard or not, but it looks like that is what I'm getting.
I was told by the sales rep that I would receive an email when my DI ships. I ordered on May 19th and haven't received any word yet. Now I'm spending all my time on Incredible Forums!
I can confirm if you order in store you will get an email.
However, using the reference number to track (LocationNumber_000OrderNumber) on the receipt I was able to view the shipping info a few hours before my email came through. Of course it meant nothing but for us who are just chomping at the bit it gives you a chance to actually try something to see if it's shipped.
However, using the reference number to track (LocationNumber_000OrderNumber) on the receipt I was able to view the shipping info a few hours before my email came through. Of course it meant nothing but for us who are just chomping at the bit it gives you a chance to actually try something to see if it's shipped.
mbaverizon
Well-Known Member
ordered mine at the store on the 15th and i still havent got anything, i live in ohio so what the he--
mixpix405
Newbie
My situation is apparently slightly different than yours, as I'm becoming a new VZW customer when my phone arrives, so I don't have an "online account" yet - but when I ordered mine in-store, the guy got my email address, and yes, they sent shipping confirmation to that email address. And, my shipping method is 2-day, also.
Mine's supposed to be here the 2nd!!
Not calling you out, but you calling them "Droids" made me feel like getting on my soapbox again. (I'm assuming you're talking about Droid Incredibles, not Motorola Droids, right?)
I HATE how VZW are naming all their Android-based devices Droid or Droid _____... It does nothing but confuse people, and dilute the Android name. I refuse to call my Incredible a "Droid Incredible". Hell, the box the phone comes in doesn't even say "Droid" on it... (that may not be true NOW - as of that re-packaging scare a few days ago, they may have added Droid to the box - I don't know).
I pre-ordered my G1 they day the pre-orders started back in '08. I rocked that thing until the day the Nexus One was available. Then, I rocked it until very recently (when I made a pretty penny for it on eBay since I'm switching to VZW). And ever since the freakin Motorola Droid came out, it's been a struggle to explain what phone I have when people ask about it..
Stranger: "Oh, is that the Droid?"
Me: "No, it's the Nexus One"
Stranger: "Oh, ok. The Droid is awesome! It's runs the Droid operating system by Google"
Me: "No... No, the operating system is called Android. Verizon has started naming all of their phones that run the Android operating system "Droid This" or "Droid That".
Stranger: "Oh. The Droid is awesome!"
Me: *sigh*
And that's actually a much easier conversation example than I normally have, because most people aren't even aware that Android is an OS, but I try to explain that my phone ran the same OS as the Droid that they think is so awesome, and they just stare at me... I had started just saying "Um... yeah" when people asked if it was the Droid...
**steps off soap box... and apologetically points to his signature**
ReluctantLegend
Lurker
I ordered mine in store on 5/17 in Bozeman, Montana. I'm a new customer though which sucks cause I have no online account to check my status or anything. Haven't received an email yet either. When I ordered it, the sales rep told me it'd ship by 5/26. Well, I was hopeful but online it said 6/6 so I didn't really expect it. Called the store to check shipping info and the guy said I'd have to come in to get it. I know that's prob BS but I didn't make a big deal out of it. And no way in hell am I goin back in there just for shipping info. Waste of an hour. I knew the wait would suck, but this phone is totally worth it.
You can check tracking info right from fedex's website with the location code and order number. I am new to Verizon as well and that is how I checked out my info.
Can you share how to do this?
mancow
Well-Known Member
mixpix405
Newbie
1) Get your receipt from your purchase at the store
2) Locate the location code for that store - mine was something like: 0707601
3) Locate the order number - mine was 6 digits
4) Go here: https://www.fedex.com/AltRefTracking
5) In the reference number, fill in the information using this template:
[location code]_000[order number]
And keep in mind that the part "000[order number]" has to be 9 digits. If your order number is 5 digits, put 4 zeros where I have 3. If it's 7 digits, add 2, and so on.
So the template is location code, underscore, zeros, order number - all with no spaces
Good luck!
GreatGoo
Well-Known Member
FedEx Track by Reference
For all of you who just can't wait (like me). I received 3 numbers from VZW CS when I called in question to my DINC. The CSR gave me a location number (format: D###### mine, as well as anyone else who ordered over the internet is D463801) and an "order number" (format: #######) that was in addition to my VZW order number on my confirmation (which is 10 numerals long). On FedEx.com they have a reference number that is applied to each package along with a tracking number. You can search by reference if you don't have a tracking number. To search combine the location and order number as such: D463801_00####### (to break it down further its: location number _ 00 "order number" w/o the spaces or quotations) to make the reference number.
The location number will be different for you if you ordered in a store or over the phone, as opposed to on the internet. If you don't have a location number call CS and get it.
If you have all the correct information and are sure you entered it correctly and there is still no info on your reference number that means the shipping process hasn't taken place yet.
If you are obsessed with getting real time updates on your order then this is the route to go. You will be able to see if your order shipped sooner than waiting for an email. In addition, I never got a email notification for my DINC but knew it was coming because of the reference number.
Good Luck!
For all of you who just can't wait (like me). I received 3 numbers from VZW CS when I called in question to my DINC. The CSR gave me a location number (format: D###### mine, as well as anyone else who ordered over the internet is D463801) and an "order number" (format: #######) that was in addition to my VZW order number on my confirmation (which is 10 numerals long). On FedEx.com they have a reference number that is applied to each package along with a tracking number. You can search by reference if you don't have a tracking number. To search combine the location and order number as such: D463801_00####### (to break it down further its: location number _ 00 "order number" w/o the spaces or quotations) to make the reference number.
The location number will be different for you if you ordered in a store or over the phone, as opposed to on the internet. If you don't have a location number call CS and get it.
If you have all the correct information and are sure you entered it correctly and there is still no info on your reference number that means the shipping process hasn't taken place yet.
If you are obsessed with getting real time updates on your order then this is the route to go. You will be able to see if your order shipped sooner than waiting for an email. In addition, I never got a email notification for my DINC but knew it was coming because of the reference number.
Good Luck!
gocardinals
Well-Known Member
Thanks for the info! I tried mine numbers, but no info yet. I ordered by phone 5/17.
mixpix405
Newbie
No problemo! If you are like me, you'll keep entering that information about every 10 minutes to see if anything changes lol... Good luck!
gocardinals
Well-Known Member
I'm already addicted to this forum! I CAN'T WAIT to get my Incredible! I'm coming over from the Storm 1.
The one thing I really like about BB is BBMessenger. How does Google Talk compare? Or is there a better instant messenger for the Incredible?
mixpix405
Newbie
I honestly can't compare the two because I've never been a BB user. But, I can say that I absolutely LOVE gtalk on my previous Android devices. It works flawlessly.
pirinolsky
Newbie
Tried that, no joy. I just got off the phone with the internet sales dept and they looked it up for me, however as you will see I posted yesterday, I get this message when checking on the vzw site:
"Order Status: Your order has been shipped. You can track your shipment at www.fedex.com. Your tracking number is ."
But the rep states that it has not been shipped at all, so who knows. My cousin lives about 30 mins from me and he ordered on Weds 5/26 and I ordered on Friday 5/28. He got the same message and the email containing the tracking number. I have not received the email yet, but Im hopeful that it will arrive soon. Every time I get an email on this s**tty cliq I get so excited lol.
krokem44
Newbie
Ordered mine 5/15, and got my shipping notification Today! (Yeah, didn't think I'd receive one on a holiday).
Anyways, I'm set to receive mine on 6/2.
The fedex site did not state the origin of the package, but the sales location is 0825301 . Would anyone know where that is located, by any chance?
Anyways, I'm set to receive mine on 6/2.
The fedex site did not state the origin of the package, but the sales location is 0825301 . Would anyone know where that is located, by any chance?
I would hope Verizon is Customer Service oriented enough to Overnight you a new replacement immediately.
Pherlonzo
Lurker
well I'm fairly certain now that I'm one of the final 5/15 people that hasn't received anything yet....quite a few got theirs on Friday, and I've been somewhat patient....but now I'm getting a little more frustrated...
again, I don't feel like I can complain, because all along they've told me 6/4 was the date, but each time I see someone else that ordered the same day as me (or even a few after) it just bothers me even more
CombatTalon2
Newbie
Order 5/16 received ship notification for delivery on 6/3. ordered thru verizon website. 2 day shipping.
mbaverizon
Well-Known Member
this didnt work at all for me, my location stars with a M so it would look like this?? m000000_000000000 then it says it need a zip code or something then i put it and then nothing takes me right back to that page
sabrewings
Android Expert
My noon 5/14 order is set to be delivered tomorrow. 