Date you ordered and received the phone vs. "will ship by" date

[lexluthor]

Do any of you think its worth trying to call a CSR and see if my phone has been shipped? Im tempted to, but I know I will probably just sit through 5 automated menus and then get a "ship by" date

They can check pretty quickly for you.

I've called a couple of times today. My company ordered for me, so the notification won't come directly to me.

ARGH, just found out my order is actually on 5/14, even though it was ordered on the 13rd. I guess it was after the cutoff. It is set for overnight, so I guess it's still possible I have it by Friday.

 

[GreatGoo]

Anyone know at what point I should give up hope of getting it by the weekend.
I ordered it in the store, and don't remember them specifying a type of shipping.. probably means 2 day.

I'm guessing that means I need a confirmation today (ordered 5/12 so hopefully still possible)

Basically... what time do they send out notifications till? I'm in NC so I'm guessing it'll come from Memphis

I think people keep getting notices until 10pm or so EST.

 

[th.doyle]

I think people keep getting notices until 10pm or so EST.

I don't know if I'm happy or sad...

There's still hope, but it's gonna be a loooooong evening if I don't get that email

 

[Crothers]

was yours an online order?

this gives me SOME hope that I might get it by or on Friday.

ordered 5/12, online, I'm in Illinois, so I suspect it will ship from Memphis.

Yessir, forgot to add that *sigh*.

Was a web order.

 

[jayjay1122]

Anyone know at what point I should give up hope of getting it by the weekend.
I ordered it in the store, and don't remember them specifying a type of shipping.. probably means 2 day.

I'm guessing that means I need a confirmation today (ordered 5/12 so hopefully still possible)

Basically... what time do they send out notifications till? I'm in NC so I'm guessing it'll come from Memphis

Anything we say here would be pure speculation. My advice would be to call and see IF you can get a straight answer.

Besides, some people are reporting receiving their phones having never gotten any notification.

Anyway, I was just told by a "supervisor" (insert joke here) that there is a 3 week lead time for shipment...so basically add 3 weeks to your order date.

 

[jayjay1122]

ARGH, just found out my order is actually on 5/14, even though it was ordered on the 13rd. I guess it was after the cutoff. It is set for overnight, so I guess it's still possible I have it by Friday.

THIS Friday??
I ordered the day before you and they just told me 6/4!!

 

[contagous]

Anything we say here would be pure speculation. My advice would be to call and see IF you can get a straight answer.

Besides, some people are reporting receiving their phones having never gotten any notification.

Anyway, I was just told by a "supervisor" (insert joke here) that there is a 3 week lead time for shipment...so basically add 3 weeks to your order date.

Yeah i ordered 5/14 told 6/4 exactly 3weeks later, could be true that...

 

[jayjay1122]

Yeah i ordered 5/14 told 6/4 exactly 3weeks later, could be true that...

That's what they told me too!!

Then again, as per the reps, "we COULD get it sooner"!!

 

[th.doyle]

Anything we say here would be pure speculation. My advice would be to call and see IF you can get a straight answer.

Besides, some people are reporting receiving their phones having never gotten any notification.

Anyway, I was just told by a "supervisor" (insert joke here) that there is a 3 week lead time for shipment...so basically add 3 weeks to your order date.

I've called a couple of times, and never gotten anything other than the "ship by" date... Believe it or not, the speculation on this thread is probably more accurate than what the vz reps are telling me.

As for the 3 week lead time, I hope that's just the current lead time if you order it today... not for existing orders

 

[jayjay1122]

As for the 3 week lead time, I hope that's just the current lead time if you order it today... not for existing orders

Yeah we can hope, but this is what I was told about my order!
FWIW, I don't think they know anything *for certain*!!

 

[brettlewis]

Ordered 5/10
Received this morning 10am PST.

can't activate!!!!!

 

[finzisa]

As for the 3 week lead time, I hope that's just the current lead time if you order it today... not for existing orders

Following this thread it seems like everyone are getting their phones 2 weeks after ordering, even though the ship by date (posted the day the order was made) shows 3 weeks.

 

[newjacksm]

Still waiting for mine. I got nothing in my e-mail/text messages. AHHHHHH

I live in the NY/LI Area. Ordered 5/13

 

[lexluthor]

THIS Friday??
I ordered the day before you and they just told me 6/4!!

All they told you was the ship by date that was on the website when you ordered.

People, isn't that clear by now that that's ALL the CSRs know?!

Please stop relying on or giving any value whatsoever to that date. All it is the date it should ship by, nothing else. Doesn't at all mean it won't (and most all have) ship before that.

 

[ugadawg13]

Well I just called customer service to check the status of my ordered and was told it hasn't shipped out and orders on the 12th will ship the 28th. Same old message. Unless I get extremely lucky and received that long awaited email, it looks like I'll be waiting over the weekend.

 

[TazMac]

Ordered 5/10
Received this morning 10am PST.

can't activate!!!!!

Why can't you activate?

 

[garment69]

Order 5/12 through tech support, its a replacement. No email. Called Verizon and it shipped today for tomorrow delivery. They even were able to change the ship to address. Sweet.

By the way, shipping from Ontario, CA. Im in upstate NY.

 

[k408]

Ordered 5/10
Received this morning 10am PST.

can't activate!!!!!

Thank you for choosing Verizon Wireless, we appreciate your business.

We have received your order and it has been processed; unfortunately, due to the high demand of the HTC Incredible, your order is still awaiting shipment. Since payment has been taken we can not make any updates at this time. We apologize for the additional wait this may have caused.

Below is our expected shipping schedule for your area.

West Area Orders

 

[k408]

just got my shipping confirmation

Service type
FedEx 2Day Service - Indirect Signature Required

Weight
2.0 lbs/.9 kg
Ordered 5-12-2010
Ordered from Northern CA
sent from Ontario CA

 

[Bobby9]

I really hope the SE will get their 5/13 orders out by Friday, that way it'll be here Tuesday the 1st instead of Thursday the 3rd...

 

[TazMac]

Thank you for choosing Verizon Wireless, we appreciate your business.

We have received your order and it has been processed; unfortunately, due to the high demand of the HTC Incredible, your order is still awaiting shipment. Since payment has been taken we can not make any updates at this time. We apologize for the additional wait this may have caused.

Below is our expected shipping schedule for your area.

West Area Orders

 

[sabrewings]

I am not following you. Is that the msg your getting when you call?
Do you need the location number and order number? They are on your email.
Please provide more info on why you can't activate.

I think he was posting that to help the guy who said he couldn't activate.

 

[k408]

I am not following you. Is that the msg your getting when you call?
Do you need the location number and order number? They are on your email.
Please provide more info on why you can't activate.

Yes, that is the info (on the bottom) needed to activate the phone.

 

[zemina]

Ordered 5/12 and I just got the shipment notification with tracking number. I will get it this Friday (5/28) I am in SoCal.

 

[kadargo]

Order placed in a vzw store in Seattle on 5/12/10, and I just got a fedex tracking # from ontario. Should be here 5/28 at the latest.

Interestingly enough I was told I would have to keep calling the store to get a tracking number, but I got an email instead. Excitement!