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Help Desire phone keeps restarting?

Hi Guys, It appears im now having the dreaded overheating and rebooting issue. It has happened a few times when using google maps navigation some weeks ago. I was unable to follow the suggested root and it then started re-calculating and just started rebooting. normal service then resumed later on. Last week i was on holiday and needed my phone for web browsing checking emails and Facebook, and the rebooting and overheating has now started again and is now worse than ever. My gut reaction was to reset the phone which is what i did. And left it with only Factory settings since. Guess what? it is still rebooting whenever i acess internet or Facebook. I thought it could be due to poor signal but im sitting here at work literally yards from the 02 phone mast, (so therietically i the phone should be in low power signal mode) and its still doing it. (internet is quick though) for the few seconds it lasts.

Everywhere i look on the net its the same fault with the Desire and im sorry to say this but I think HTC should seriously consider a recall.
 
Simpsoni28 said:
I see you all have A.T.K's installed... People never learn do they, this problem arises from people killing core system processses, and so when killed the phone has no choice but to restart, restart results in ATK re-killing the process so restarts...

It has been said over and over and over again that task killers are NOT needed for android...

Maybe a sticky is required?
Click to expand...

I have never installed any task killers or clean-up apps, and my phone is constantly restarting.

I too noticed it started happening after the 2.2 update

It is a real pain...
 
oregon said:
I have never installed any task killers or clean-up apps, and my phone is constantly restarting.

I too noticed it started happening after the 2.2 update

It is a real pain...
Click to expand...

I've got the same problem too. My mainboard just got replaced a month ago because of the rebooting loop. Now the problems coming back. Ever since the mainboard got replaced, have never installed any task killers or clean up apps either. I get frequent reboots during 3G usage and playing games. Still can't figure out why it keeps rebooting, highest temperature i ever got was 35 degs only. :mad:
 
im having the same problem with mine.... but have discovered something else that no one else seems o have picked up - mine is absolutely FINE without the SIM card in. I have been using the internet on my home wireless network on the phone for hours and playing with the camera and loads of other apps without the sim card in and its absolutely fine, hasnt crshed once. AS SOON as i put the sim card in and start trying to use the phone for anything - even just on the home screen - it almost immediately starts crashing. and just for the record, I do not have and have never had any task killers. have tried numerous factory resets and has no effect what-so-ever!!

the phone is currently sitting on my table accross the room and i can just hear it vibrating on the table every 5 or so mins evertime it restarts.

this phone used to belong to my 13 yr old brother and he thought that he had done something himself to break it so didnt tell anyone and has since gone and got a simple phone and given me ths to fix up!! so now the problem for me is that this phone is now waaaaaaay out of any exchange period so no chance of sending it back and getting something different/new handset, and i dont really want to know how much htc would charge me to get this repaired as i simply dont have the money. so now stuck with no phone (since my nokia died a extremely early death, this was meant to be the replacement!!) anyone got any ideas??
 
same issue here, had my orange desire for 3 months or so and restarts started about a week back. what a pain. if it persists i'll take it to the orange shop. motherboard replacement doesn't sound pretty! i'm not using any task killers.
 
Okay, I have a similar problem. A few weeks back I was playing Angry Birds and the phone just cut off, I restarted it, but then it just went into a loop of rebooting to the HTC desire logo and sometimes to almost loading before rebooting again. So I pulled the battery out and back in and then left it off, but plug in and charging (as I knew the battery was low). when I switched it back on the next morning it was fine. Then last time I was just using the web broswer for about 20 mins and it just died .. and then rebooted in a loop again. Figured I'd do as before and remove battery, etc and then leave charging (while switched off) over night. Anyway, I start it this morning and it now appears to just freeze just as soon as the white background/green HTC logo comes up .. doesn't proceed any further and just says (apparently) frozen at that stage. Not sure if its doing anything in the background or completely frozen. Anyway, the greater question now is how do I get it to start? Do I need to leave the battery out for a long period?
 
Wow, lots of users with the same problem, looks like a engineering / design fault. I have the exact same problem. No software installed other than what it shipped with. I have no faith in HTC as manufacturer of long term reliable products. I replaced the battery with an HTC battery and no change. Did a factory reboot no change. My phone reboots even when connected to a power source. At least car manufacturers do recalls to fix bad design or engineering problems, when did a phone manufacturer ever do this?
 
Humouring you again by replying here, do you have no conception of mathematics? A dozen or so people reporting a problem out of the millions of people who own the phone does not make it a design fault. That makes it a 0.001-0.002% chance of occurring or less, which means that in your native Australia you're several times more likely to be involved in a fatal car accident than to get a Desire with this problem.

Obviously this is using a very small amount of data for the probability of a Desire developing this fault and I'm sure the chance is higher in reality, but my point is that it is totally absurd for you to say that because of these few posts it is a design fault. Stop being a troll.

Regards.
 
Phenomenological said:
Humouring you again by replying here, do you have no conception of mathematics? A dozen or so people reporting a problem out of the millions of people who own the phone does not make it a design fault. That makes it a 0.001-0.002% chance of occurring or less, which means that in your native Australia you're several times more likely to be involved in a fatal car accident than to get a Desire with this problem.

Obviously this is using a very small amount of data for the probability of a Desire developing this fault and I'm sure the chance is higher in reality, but my point is that it is totally absurd for you to say that because of these few posts it is a design fault. Stop being a troll.

Regards.
Click to expand...

If there were a million members on here and only a few reported the problem, your maths would be right. A handful of people from a couple of hundred members has reported the problem. One of the reboot problem threads has been read over 40k times! There must be a problem and some people do get p1553d off about it.
My Desire is at HTC with the same problem, but I still want it back! :D
 
Like everyone else i am suffering the continuous reboots during use of specific apps. I believe that this is caused by the latest update - 2.2
A rep in my vodafone shop told me not to accept it when offered as a download but I inadvertently hit the wrong key one day and before i knew it...*^#{<
 
I got my desire hd at november, and i didnt have the reboot problem till a couple days ago.
my hd reboot quite often, when open the back of my phone , i discover that the batteri is kinda loose, so i thought this mye be the problem, so i put a little piece of paper to keep the batteri in place, it has gone 3-4 days , and i havent experience any reboot at all.

i dont know if this will help, but it worth mention it.
 
GOD, this is horrible, the exact same happens with mine.
This always occurse when I start giving a bit of intensive use, (ESPECIALLY when the USB cable is in), with or without it will reboot and bootloop eventually.
The only way to solve is taking the battery out.
AND, if I switch it back on straight away, it hits straight into a bootloop after the animation (occassionally makes the homescreen)
YET, if I leave it for a good while, say 15 minutes or more? it boots up fine, until you start rattling through the CPU and RAM on it. Definately seems like a hardware fault, the crappy part is, It's been fine for ages, the warranty is out on it :( it's just started happening recently. Costly repair?
 
Sorry I'm new, but this is what keeps happening to mine too, it seems to be because of the 3G network, because every time it connects to the 3G network regardless what network it is on (or so it seems). I have tried a T-mobile 1 and a Vodafone, both of them when they connect to the 3G just cuts off and keeps restarting.
My advise to see if my theory is right.. :D Obv. if your Desire isn't even starting up then this doesn't apply to you. but...
Try turning your Desire's on without a SIM inserted and see if it stays on. --- Works for me
 
My Desire was doing exactly the same. It was not gauranteed, having bought it in South Africa and recently moved to Australia, so I took it to a local phone repair shop. They tried a software reboot and no joy. The technician said he had seen loads with the same problem and on a very few the reboot had worked. Threw my phone in the bin.:mad:

On the subject of statistics, and in reply to Phenomenological, I knew exactly 5 people in Australia when this happened to my phone, one of which had an HTC Desire. Guess what? Exactly the same happened to her phone. So out of 6 people, 2 had the Desire and 100% of those Desire's had the same problem. Now I DO have some concept of maths and statistics, so what conclusion do you draw from this with your maths knowledge. Surely not 0.002%?:confused:

I will admit one thing, I read all the posts on this topic and was about to leave, as I suspect 1000's of others do. Then I read the "maths" comment and felt I had to register and reply to it - so thanks Phenomenological, without your post I would not have registered. By the way, did you take all the people who read and leave into account in your calcs?:D
 
My 14 month old HTC Desire does this too, particularly during intensive use and when using internet browser but sometimes spontaneously. It gets itself into a loop of repeatedly soft resetting, with the Android white screen of death and "quietly brilliant (not!)" logo and alarm. Factory reset stopped this happening for a few weeks but now its happening again. I have uninstalled task killer.

Android apparently removed the backup/restore facility from 2.2. I have a third party backup/restore app but have to reinstall all apps individually and reset each login and password, and it does not back up home screen settings. This means it takes several hours to restore from a backup which is time I don't have. I am now trying uninstalling individual third party apps to see if one of them is causing the problem. I would send it back to the shop but other replies on this thread suggest this didn't fix the problem.
 
My Desire started doing exactly the same thing. Whenever I would use GPS or try to use the phone while it was charging it would restart. I returned it to HTC (after flashing an RUU) and it took them about 3 weeks but I now have it back. I was using it last week with GPS, charging it in the car and with the sun beating on it, my phone was about hot enough to melt and it never restarted.

Anyone with this issue I would advise to return it to HTC for a warranty repair. I seem to remember that HTC gave a 2 year warranty with the Desire.

Steve
 
I have a similar problem,my phone isn't restarting, but it is repeatedly showing the "how to restart" dialog. I have an HTC Desire 610. I'll post an image when I can.
 
You might do better in the Desire 610 forum, or even a general area like Android Questions. This thread has been dead for almost 5 years, and it's in the forum for the original Desire (A8181, codename Bravo, from 2010) rather than your device, and I'm probably the last person still monitoring it.

And TBH I think your problem is something unrelated. However I've never seen a "how to restart" dialogue, so am not sure what that means - a misbehaving button perhaps?
 
Hadron said:
You might do better in the Desire 610 forum, or even a general area like Android Questions. This thread has been dead for almost 5 years, and it's in the forum for the original Desire (A8181, codename Bravo, from 2010) rather than your device, and I'm probably the last person still monitoring it.

And TBH I think your problem is something unrelated. However I've never seen a "how to restart" dialogue, so am not sure what that means - a misbehaving button perhaps?
Click to expand...
Oh look it has been. I'm not too good at this forums thing.
 
uzee said:
Had the phone for a couple of months. However for the past few weeks the phone has a mind of its own and keeps restarting randomly.

Has anyone experienced this problem? Can anyone tell me what the cause of the problem is and how it can be fixed?
Click to expand...
Mine has been restarting at random times but what really bug's me is every time it does this it also resets the security settings for my hot- spot. it leaves it open and unsecured . So i have to rename the ssid and apply a new password. That's getting old...
 
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