• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Help DROID Incredible random restart/reboot problem

Tonytownsend: If you get another one, would you PLEASE let us know if the new unit has the same issue? Thank You!

Also, if anyone has replaced their Incredible, please post your experiences.

tonytownsend said:
Just rebooted again, Im taking back before best buy closes im not dealing with this for 2 years
Click to expand...
 
Tonytownsend: If you get another one, would you PLEASE let us know if the new unit has the same issue? Thank You!

Also, if anyone has replaced their Incredible, please post your experiences.

Just rebooted again, Im taking back before best buy closes im not dealing with this for 2 years
Click to expand...
Click to expand...

replaced mine on Sat. only one random reboot since then and it was about 2 hours after the ota.
 
Thanks for the update. One reboot is one too many. It looks like this is a systemic problem. I hope you don't have another reboot - but I suspect you will. Keep us posted.

I have 30 days to exchange my phone but I'm waiting until this problem is isolated and fixed.

I've had my phone about a week and it's rebooted about 5 times (that I know of).
 
I've had mine since Saturday (May 1st) and it has rebooted at least twice a day, that I know of. I'm in Southern California, got my Incredible through Best Buy.
 
Havent had any reboots since last sat at 1pm. Yesterday I got up and had the Android OTA update, all was fine. This morning when I get up, I woke up my phone and notice one of my apps as an update and before I could install it the phone locked up and then rebooted.
 
so I've had 2 in the last hour, but I'm noticing a pattern. it seems I reboot during data intensive processes. first reboot was during a log me in session, and the second occurred while ripping a YouTube vid. maybe VZW is getting unhappy with my data usage.
 
Damn didn't want to see this...

I am in Alabama and have had the phone reboot 3 times today. I am in area where I don't get great coverage.

I didn't notice it before the OTA update. 1 day after the update and its done it 3 times.
 
Got the phone on release day and have had 0 problems until today. Its rebooted twice on me, once while trying to lower the ringer volume and another time while listening to slacker.

Only thing Ive changed was installing the touch pro 1500mah battery, I wonder if its related.
 
ive had the incredible since release day, (bought the phone in a vzw store) and ive had several reboots...the latest happening in my pocket at work today.
Thing is, it'll random reboot while im not doing ANYTHING....never once have i had a reboot while using the phone. i mean, i've had apps running, but i wasnt holding the phone itself, pressing buttons/touching the screen when the reboots happen.

its been quite the bitch.....hopefully an OTA update fixes this randomness.
 
I'm in SoCal...and this random reboot is driving me nuts. I've already had it replaced and when I call, they're more than happy to replace....but I'm debating if I should just keep and wait it out or continue to find that perfect HINC.....LOL. It has happened three times within two days....but still!!!! everything is perfect besides that!!!!
 
Returning mine as soon as they become available at the Verizon store the week of the 10th! Mine REFUSES to reboot after powering down unless I perform a battery pull.
 
I am in chicago and it happened to me the other day, but no worries atleast it only take a minute to start up. Not like my old storm 2 that took about 10 minutes
 
mobilehavoc said:
I'm in NYC area, had one random reboot after 24 hours of having the phone running and since then, no more. I had installed Swype beta and had a hunch it was that so I uninstalled it and so far no problems. Might still happen but it's definitely not as frequent as people are reporting.

FWIW, after the reboot happened, I went dialed *228 and then 2 for a PRL update. My reboot happened while in an elevator (no signal) but since the PRL update and uninstalled Swype (might be unrelated) I no longer have issue yet.
Click to expand...

I had literally the same situation happen. In an elevator in Boston, got out and felt my phone rebooting.
 
After no issues for days it happened twice today. Both times in seemingly low signal areas. There's something definitely going on with he phone when it has to switch towers and has low signal.
 
Had my first random reboot today. Was in my pocket and I felt it vibrate. Sure enough, it was rebooting. I don't know if the OTA update is the culprit, but it definitely didn't happen before I updated.

Did we ever find out what's the cause of this and if I need to be concerned with getting a replacement?
 
ShiftLft said:
I had literally the same situation happen. In an elevator in Boston, got out and felt my phone rebooting.
Click to expand...

Weird, that's what happened to me today. The same elevator I take everyday in my condo building, but this morning after I got out it rebooted. Definitely not happy about this.
 
If you have the random reboot problem, do you have any task killers installed such as "Advanced Task Killer" or "JuiceDefender"? I doubt this is the cause because I've read about virgin Incredibles having the same issue. Just curious.
 
You must log in or register to reply here.
Back
Top Bottom